Maritime Field Service & Logistics Lead

Wärtsilä Corporation; Singapore; On-site; SGD 50,000 - 90,000; Full time

Job summary

Wärtsilä Corporation in Singapore is seeking a Field Service Coordinator to support the Service Work process for customers, coordinating tools, spare parts and workshop services while ensuring QHSE and contractual compliance.

You will maintain stakeholder communication, manage costs for invoicing and collaborate with internal teams to deliver on-time services and adapt to scope changes in a dynamic maritime environment.

Qualifications

• Degree or Diploma in the field of marine engineering.
• Good command of English, both written and oral.
• Ability to work independently.
• Ability to communicate and interact well with customers and other stakeholders.

Responsibilities

• Coordinate logistics related to tools, spare parts and workshop services, according to plan from Maintenance planner, once green light received from customer. Ensure QHSE and compliance for the work and parts.
• Keep important stakeholders informed like customer, contract manager, maintenance planner, field service coordinator, WGLS, and external suppliers about status/progress (daily/weekly/monthly reports).
• Keep in close contact with the field service coordinator before, during and after FS job to meet contractual commitments.
• Timely and accurate reaction to assigned contractual customer requests.
• Proactively order and deliver parts, prepare tools shipments and coordinate workshop components to ensure timely maintenance activities.
• Update the contract manager when issues occur.
• Consolidate shipments to/from customer and arrange inbound/outbound transportation.
• Proactively handle scope/timing/location/destination/quantity changes.
• Consolidate service work reports and communicate to stakeholders.
• Seek help from Operational Support / Technical Services when needed.
• Review and approve costs and provide input for invoicing.
• Handle possible claims related to field services / parts / tools.
• Direct customer contact for the logistics of tools, parts, cabins availability, permits and visa requirements.
• Take proactive actions toward internal parts delivery and be creative to get delivery done.
• Ensure contractual requirements are adhered to by WGLS.
• Be an active member of the contract core team.

Skills

English proficiency

Independent work

Stakeholder communication

Education

Degree or Diploma in marine engineering

Job description

Wärtsilä Corporation in Singapore is seeking a Field Service Coordinator to support the Service Work process for customers, coordinating tools, spare parts and workshop services while ensuring QHSE and contractual compliance.

You will maintain stakeholder communication, manage costs for invoicing and collaborate with internal teams to deliver on-time services and adapt to scope changes in a dynamic maritime environment.