Marine Underwriting Operations Lead & Data Insights

Berkley Insurance Australia; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

Berkley Insurance Australia is seeking an experienced professional for an Underwriting Operations and Business Support role in Singapore. You will maintain records, coordinate workflows, produce management reports, and drive data quality across systems.

You will develop dashboards and insights using Power BI, support process improvements, and collaborate with stakeholders across regions to enable accurate, timely decisions and delivered service standards.

Qualifications

• Experience in operations, business support, underwriting support, or similar
• Experience with systems, data, reporting, and business processes
• Experience developing reports, dashboards, or business insights
• Experience participating in projects, system enhancements, testing, or business transformation initiatives
• Experience using Power BI or similar reporting tools

Responsibilities

• Maintaining accurate records, documentation, data, and system information
• Coordinating operational activities to support efficient workflow management
• Preparing and managing business documentation, reports, and operational information
• Producing reports, insights, and data analysis to support business decision‑making
• Monitoring data quality and resolving information gaps across systems and processes
• Partnering with internal stakeholders to ensure information is captured, maintained, and communicated accurately
• Supporting operational priorities and helping ensure service standards are achieved
• Building effective working relationships with internal and external stakeholders
• Identifying process inefficiencies, bottlenecks, and opportunities for improvement
• Develop reporting and insights that help teams make better decisions
• Improve data capture, process visibility, and operational controls

Skills

Operations

Reporting dashboards

Data analysis

Stakeholder management

Remote team leadership

Excel

Cross-regional coordination

Attention to detail

Problem solving

Communication

Tools

Power BI

Excel

Job description

Berkley Insurance Australia is seeking an experienced professional for an Underwriting Operations and Business Support role in Singapore. You will maintain records, coordinate workflows, produce management reports, and drive data quality across systems.

You will develop dashboards and insights using Power BI, support process improvements, and collaborate with stakeholders across regions to enable accurate, timely decisions and delivered service standards.