Manual Worker Cum Supervisor

STEEL ALLY RESOURCES PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

STEEL ALLY RESOURCES PTE. LTD. in Singapore is seeking a Cleaning Supervisor to oversee on-site cleaning operations, ensuring service standards and client satisfaction. You will coordinate daily staff schedules, monitor progress, and perform site inspections to maintain quality.

The role requires 2+ years in the cleaning industry, strong communication with clients and staff, and the ability to plan for new job sites while resolving issues quickly in a fast-paced environment.

Qualifications

• 2 years of relevant experience in cleaning industry.
• Good communication with clients and staff.
• Ability to plan and organize work schedules for new job sites.
• Ability to handle conflicts effectively and work under pressure.

Responsibilities

• Ensure employees are trained to meet cleanliness and service standards established by clients.
• Ensure periodic cleaning tasks are completed according to the assigned work schedule.
• Conduct regular site inspections and joint inspections with clients.
• Address and resolve on-site problems, complaints, and operational issues promptly.
• Maintain accurate work schedules, records, and operational reports.

Skills

Communication skills

Planning & scheduling

Conflict resolution

Job description

• Ensure employees are properly trained to meet the cleanliness and service standards established by clients.
• Ensure all periodic cleaning tasks are completed according to the assigned work schedule.
• Conduct regular site inspections and joint inspections with clients.
• Address and resolve on-site problems, complaints, and operational issues in a timely and effective manner.
• Maintain accurate work schedules, records, and operational reports.
• Report major issues affecting clients, contract schedules, employees, and the company's image to management promptly.

Requirements

• At least 2 years of relevant working experience in the cleaning industry.
• Good communication skills with both clients and staff.
• Able to plan and organize work schedules for new job sites.
• Able to handle conflicts effectively and work well under pressure.