Mandarin Account Director — Remote & Growth Lead

Jellyfish; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Discretionary annual bonus

Remote work up to 60% of days

Flexible working hours

Job summary

Jellyfish is seeking an Account Director to drive client success, profitability, and high-performance teamwork across Southeast Asia. You will act as a strategic advisor, aligning Jellyfish solutions with client objectives while mentoring SAMs and AMs and coordinating with MD and Capability leads for seamless delivery.

You will lead cross-functional responses, guide QBRs, and shape growth plans, while implementing best practices in client management, reporting, and financial governance.

Qualifications

• Fluent in Mandarin and English to lead bilingual client conversations.
• Strong commercial sense with ability to optimise profitability and outputs.
• Experience contributing to new business and shaping pitch narratives.
• Excellent communication and persuasive presentation skills.

Responsibilities

• Drive client success, profitability, and a high-performance culture across SEA accounts.
• Mentor SAMs and AMs and collaborate with MD and Capability leads for operational excellence.
• Lead QBRs, client growth plans, and cross-functional responses to ensure high client satisfaction.
• Implement best practices in client management, forecasting, invoicing, and budget reconciliation.

Skills

Mandarin & English

Commercial acumen

New business experience

Communication skills

Analytical thinking

Leadership

Collaboration

Tools

Salesforce

Google Analytics

Job description

Jellyfish is seeking an Account Director to drive client success, profitability, and high-performance teamwork across Southeast Asia. You will act as a strategic advisor, aligning Jellyfish solutions with client objectives while mentoring SAMs and AMs and coordinating with MD and Capability leads for seamless delivery.

You will lead cross-functional responses, guide QBRs, and shape growth plans, while implementing best practices in client management, reporting, and financial governance.