Manager, Training Insights (TPPD) [Temp - 1 Year]

Skills and Workforce Development Agency; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

The Skills and Workforce Development Agency in Singapore seeks a Manager in the Training Planning & Programmes Division to drive data analytics and insights for CET policy and programme improvement. You will track performance, coordinate with stakeholders, and develop data-driven solutions to inform decision-making.

Responsibilities include monitoring policies and programmes, cleaning and validating CET data, and building visual dashboards to reveal key indicators for leadership.

Qualifications

• 3–5 years of relevant experience in data analysis, programme monitoring, or policy review.
• Strong analytical skills with experience in data cleaning, validation, and statistical analysis.
• Proficiency in data visualisation tools such as Tableau, Power BI, or similar platforms.

Responsibilities

• Policy and Programme Monitoring: Track and report progress and outcomes of policies and programmes, including gathering and analysing data for reporting.
• Stakeholder Collaboration and Solution Development: Collaborate with internal and external stakeholders to understand analytic needs and devise possible solutions to support policy and programme review.
• Data Cleaning, Validation, and Analysis: Clean and validate data for uniformity and accuracy, perform data and error analysis to ensure reliability.
• Data Visualisation and Dashboard Development: Develop and refine visualisation dashboards on CET data and insights to facilitate quick access to key indicators for team members and senior management.

Skills

Analytical Thinking

Stakeholder Engagement

Data Visualization

Communication Skills

Problem-Solving

Attention to Detail

Independent Working

Education

Bachelor's degree in a relevant field

Tools

Tableau

Power BI

Data Mining

Excel

Job description

What the role is:

The Manager in the Training Planning & Programmes Division (TPPD) plays a critical role in supporting SkillsFuture Singapore’s mission to enhance the Continuing Education and Training (CET) ecosystem. This position focuses on leveraging data analytics, statistical insights, and stakeholder collaboration to track, evaluate, and refine policies and programmes. By generating actionable insights and developing data-driven solutions, the Manager will contribute to informed decision–making and the continuous improvement of CET policies and initiatives.

What you will be working on:

Policy and Programme Monitoring

• Track and report progress and outcomes of policies and programmes, including gathering and analysing data for reporting.
• Oversee budgets and contribute to the development of system enhancements to support programme implementation.

Stakeholder Collaboration and Solution Development

• Collaborate with internal and external stakeholders to understand analytic needs and devise possible solutions to support policy and programme review.
• Handle data requests and provide contextualised statistics, offering insights and solutions to stakeholders.

Data Cleaning, Validation, and Analysis

• Clean and validate data for uniformity and accuracy, performing data and error analysis to ensure reliability.
• Apply data mining techniques and perform statistical analysis to extract actionable insights.
• Conduct analysis of CET data and CET-related survey results to generate insights that inform policy and programme design.

Data Visualisation and Dashboard Development

• Develop and refine visualisation dashboards on CET data and insights to facilitate quick access to key indicators for team members and senior management.

Competencies: Analytical Thinking, Programme Monitoring, Budget Oversight

Competencies: Stakeholder Engagement, Problem‑Solving, Communication Skills

Competencies: Data Management, Statistical Proficiency, Insight Generation

Competencies: Data Visualisation, Technical Proficiency, Attention to Detail

What we are looking for:

• Possess the required competencies to execute the job duties proficiently
• 3–5 years of relevant experience in data analysis, programme monitoring, or policy review.
• Strong analytical skills with experience in data cleaning, validation, and statistical analysis.
• Proficiency in data visualisation tools such as Tableau, Power BI, or similar platforms.
• Experience in data mining techniques and handling large datasets.
• Excellent communication skills, with the ability to translate complex data into clear, actionable insights for stakeholders.
• Strong stakeholder engagement skills, with the ability to collaborate effectively across teams.
• Meticulous and detail-oriented, with a focus on data accuracy and integrity.
• Ability to work independently and thrive in a fast‑paced, dynamic environment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting. More information is available at www.myskillsfuture.gov.sg.

About Skills and Workforce Development Agency

The Skills and Workforce Development Agency (SWDA), a statutory board under the Ministry of Manpower (MOM), drives lifelong learning and workforce development to enable Singaporeans to take charge of their careers, learn for life, access good jobs, and grow in fulfilling careers. We enable employers to build a skilled, future‑ready workforce, design quality jobs, and adopt skills recognition practices. Together with our partners, we build a trusted, high‑quality, industry‑relevant, and innovative ecosystem that meets the evolving workforce needs of both businesses and workers. Guided by our vision of a Singapore where everyone can grow in fulfilling careers, we live our promise of Building Skills, Growing Careers by nurturing lifelong learning, strengthening employability and enabling career growth for all, including our own officers, through a continuous learning culture and a supportive, flexible, inclusive working environment that fosters innovation, collaboration, and well‑being. So, join us to be part of a dynamic team driving the national SkillsFuture movement and building a strong Singaporean core. Together, we create opportunities, transform lives, and shape the future of work.