Manager (Senior), Business Execution and Readiness

Hoya Surgical Optics, Inc.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Hoya Surgical Optics, Inc. is seeking a hands-on Business Readiness Lead to coordinate the ERP transformation program end-to-end.

You will translate program direction into detailed plans, align owners, and drive actions across testing, data, training, local deployment, cutover and hypercare. You will maintain a disciplined execution cadence with clear ownership, escalate readiness risks, and deliver decision-ready information to governance.

Qualifications

• 7-10 years in business transformation, program delivery or readiness.
• Experience coordinating readiness for complex ERP transformations.
• Ability to work in a matrix environment with cross-functional teams.

Responsibilities

• Own and maintain the integrated business-readiness plan across all workstreams.
• Run day-to-day execution across workstreams; ensure ownership and overdue actions are addressed.
• Maintain an integrated view of risks, issues, decisions and dependencies with clear escalation.
• Coordinate testing, data readiness, training, cutover and stabilization activities.
• Prepare governance-ready readiness evidence and decision materials.

Skills

Project management

Planning

Stakeholder management

Communication

Analytical thinking

Attention to detail

Education

Bachelor's degree or equivalent

PMP/PRINCE2/Prosci certification (advantage)

Tools

Excel

PowerPoint

MS Project

Job description

The role provides hands-on execution and business-readiness coordination for HSO's ERP transformation project. The role converts the program direction and priorities established by the Director, Project & Transformation Lead into detailed plans, coordinated actions and reliable evidence across testing, data, training, local deployment, cutover and hypercare, while maintaining clear visibility of risks, issues and dependencies.

Working directly with business and workstream leads, the role maintains a disciplined execution cadence, clarifies ownership, connects interdependent activities and drives actions to closure. It provides accurate, decision-ready information and timely escalation of material readiness risks.

Duties and Responsibilities

Business Readiness Planning and Control

• Own and maintain the detailed, integrated business-readiness plan, connecting milestones, dependencies, resources, actions and decision points across process, data, testing, training, local deployment, cutover and stabilization activities.
• Run the day-to-day execution across workstreams, ensuring progress is current, ownership is clear, overdue actions are addressed and recovery plans are followed.
• Maintain an integrated view of business risks, assumptions, issues, decisions and dependencies, with clear impact, ownership, mitigation, timelines and escalation status.
• Identify readiness gaps and cross-workstream constraints early, drive resolution with accountable owners and elevate risks or trade-offs with facts and options.

Testing, Data and Operational Readiness

• Orchestrate business participation in key-user and user-acceptance testing by coordinating scope, resources, schedules, evidence, defects, validation and sign-off readiness.
• Coordinate business data readiness with accountable data owners, ensuring each critical data object has clear ownership, quality status, open issues and a defined sign-off route.
• Integrate training completion and effectiveness, process and SOP readiness, access, controls, communications and local deployment actions, ensuring gaps have accountable owners and recovery dates.
• Ensure readiness evidence is complete, traceable and quality-checked to support governance gates, business sign-offs and the final go-live recommendation.

Cutover, Deployment and Stabilization

• Coordinate the business cutover plan and runbook, confirming activities, sequencing, staffing, ownership, dependencies, rehearsals, contingency actions and escalation routes.
• Coordinate hands-on business-side deployment and readiness activities across functions and locations, working with local teams and workstream leads to close gaps before go-live.
• Run business stabilization and hypercare tracking, ensuring issues are prioritized, assigned and resolved, operational validation is completed, and agreed exit criteria are evidenced before transition to business-as-usual operations.
• Capture lessons learned and incorporate practical improvements into subsequent deployment waves or readiness cycles.

Governance, Reporting and Stakeholder Alignment

• Produce timely, fact-based readiness dashboards and decision materials for program governance, providing a reconciled view of progress, risks, dependencies, evidence gaps and required decisions.
• Coordinate inputs from business and project workstreams, ensuring information is current, consistent, traceable and appropriate for governance review.
• Build alignment across Business Process Owners, workstream leads, Key Business Users, local teams, Global IT, Finance, Quality, Supply Chain and vendors by clarifying deliverables, ownership and decision requirements.
• Challenge execution confidence and evidence quality constructively, escalating unresolved readiness risks and recovery needs with clear facts and implications.

Requirements

Experience

• 7-10 years of relevant experience in business transformation, program/project delivery, business readiness, deployment, or a related field.
• Demonstrated hands-on experience coordinating business readiness for complex transformations, including testing, data, training, cutover, deployment and stabilization.
• Experience coordinating cross-functional delivery in a complex matrix environment, working with business owners, project/workstream teams, local stakeholders, and external partners without direct authority.
• ERP or other large-scale system-enabled transformation experience is strongly preferred, particularly involving multi-market or cross-functional implementation.

Skills/Accreditations

• Strong planning and organizational skills, with ability to structure complex, interdependent work, manage competing priorities, and maintain strong attention to detail.
• Strong analytical and problem-solving skills, with the ability to assess information critically, identify gaps, challenge assumptions, and exercise sound judgement.
• Strong stakeholder management and influencing skills, with the confidence to build alignment, constructively challenge others, and drive follow-through across functions and levels without formal authority.
• Clear and effective communication skills, with the ability to distil complex information and tailor communication for operational, functional, and senior stakeholders.
• Resilient, adaptable, and hands-on, with a strong sense of ownership and the ability to maintain momentum and follow-through in a fast-moving transformation environment.
• Proficient in Excel and PowerPoint, with practical experience using program-planning, testing, reporting and collaboration tools.

Academic Qualifications

• Relevant degree or equivalent professional experience.
• Professional certification in project management, change management or related disciplines (e.g., PMP, PRINCE2, Agile or Prosci) is advantageous.