Director, Project Manager (Change Management), HCM - 24 months Fixed Term Contract

SMBC Group; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

SMBC Group is seeking a senior Programme/PMO professional in Singapore to develop and manage an integrated workstream plan for HR knowledge and AI solutions. You will drive execution, monitor progress, and resolve delivery obstacles, ensuring timely approvals and governance across global teams.

Responsibilities include governance, reporting, and managing risks, issues and dependencies, along with coordinating stakeholders and readiness activities for a new HR operating model.

Qualifications

• Degree-level qualification with 7–10 years of relevant PM experience.
• Significant PM experience delivering large-scale, multi-workstream transformation programmes.
• Demonstrated capability in planning, scheduling, governance, and RAID control.
• Working knowledge of change management, including readiness and adoption.
• Strong global stakeholder management, facilitation and communication skills.
• Experience in HR transformation, HR operating-model implementation or HR tech programmes is desirable.
• Experience within banking, financial services or another regulated environment is desirable.

Responsibilities

• Develop, baseline and maintain the integrated workstream plan, defining scope, milestones, deliverables, resources, dependencies and critical paths.
• Drive day-to-day execution, monitor progress and quality, resolve delivery obstacles and implement recovery actions where required.
• Own governance, status reporting, forecasts, actions, decisions and the management and escalation of risks, issues, assumptions and dependencies.
• Coordinate internal teams, SMEs, technology partners, vendors and consulting resources, ensuring clear ownership and timely approvals.
• Manage stakeholder expectations globally and facilitate planning, requirements, decision-making and governance forums.
• Identify and track key change impacts and activities, liaising with stakeholders to determine proportionate interventions.
• Oversee communication, engagement and training plans, together with readiness and adoption measures.
• Coordinate requirements and dependencies for HR Knowledge and AI solutions across HR, technology, data, risk and control teams.
• Plan change activities for the new HR Operating Model, including role clarity, service transition and business readiness.
• Support deployment, cutover, stabilisation and transition to business-as-usual operations against agreed acceptance criteria.

Skills

Project management

Governance

Stakeholder management

Planning and scheduling

RAID control

Change management

Education

Degree-level qualification

PM certification (PMP/PRINCE2)

Tools

MS Project

Job description

• Develop, baseline and maintain the integrated workstream plan, defining scope, milestones, deliverables, resources, dependencies and critical paths.
• Drive day-to-day execution, monitor progress and quality, resolve delivery obstacles and implement recovery actions where required.
• Own governance, status reporting, forecasts, actions, decisions and the management and escalation of risks, issues, assumptions and dependencies.
• Coordinate internal teams, subject matter experts, technology partners, vendors and consulting resources, ensuring clear ownership and timely approvals.
• Manage stakeholder expectations globally and facilitate planning, requirements, decision‑making and governance forums.
• Identify and track key change impacts and activities, liaising with stakeholders to determine proportionate interventions.
• Oversee communication, engagement and training plans, together with readiness and adoption measures.
• Coordinate requirements and dependencies for HR Knowledge and AI solutions across HR, technology, data, risk and control teams.
• Plan change activities for the new HR Operating Model, including role clarity, service transition and business readiness.
• Support deployment, cutover, stabilisation and transition to business‑as‑usual operations against agreed acceptance criteria.

Responsibilities

• Develop, baseline and maintain the integrated workstream plan, defining scope, milestones, deliverables, resources, dependencies and critical paths.
• Drive day-to-day execution, monitor progress and quality, resolve delivery obstacles and implement recovery actions where required.
• Own governance, status reporting, forecasts, actions, decisions and the management and escalation of risks, issues, assumptions and dependencies.
• Coordinate internal teams, subject matter experts, technology partners, vendors and consulting resources, ensuring clear ownership and timely approvals.
• Manage stakeholder expectations globally and facilitate planning, requirements, decision‑making and governance forums.
• Identify and track key change impacts and activities, liaising with stakeholders to determine proportionate interventions.
• Oversee communication, engagement and training plans, together with readiness and adoption measures.
• Coordinate requirements and dependencies for HR Knowledge and AI solutions across HR, technology, data, risk and control teams.
• Plan change activities for the new HR Operating Model, including role clarity, service transition and business readiness.
• Support deployment, cutover, stabilisation and transition to business‑as‑usual operations against agreed acceptance criteria.

Requirements

• Degree-level qualification with 7 - 10 years of relevant professional working experience;recognised project management certification is desirable.
• Significant project management experience delivering large-scale, multi-workstream transformation programmes in complex global organisations.
• Demonstrated capability in planning, scheduling, resource coordination, deliverables management, governance, reporting and RAID control.
• Working knowledge of change management, including impact assessment, engagement, communications, training, readiness and adoption.
• Strong global stakeholder management, facilitation, influencing and communication skills.
• Experience gathering and managing business requirements across business, technology and third parties.
• Strong analytical, organisational and problem‑solving skills, with the ability to manage competing priorities across time zones.
• Experience of global HR transformation, HR operating-model implementation or HR technology programmes is desirable.
• Exposure to HR knowledge management, digital employee services or AI-enabled solutions is advantageous.
• Experience within banking, financial services or another regulated environment is desirable.