Manager, Ren Ci Learning Academy

REN CI HOSPITAL; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A healthcare organization in Singapore is looking for a dedicated individual to manage the marketing and sales strategies of their learning academy. The role involves developing client relationships, implementing branding strategies, and ensuring the academy's financial viability. Candidates should possess a recognized degree, at least five years of experience in sales and marketing, and be proficient in Microsoft Office tools. This is an exciting opportunity for those passionate about healthcare training and client engagement.

Qualifications

• Minimum five years of relevant experience.
• Strong knowledge and experience in sales and marketing.
• Experience in healthcare training preferred.

Responsibilities

• Manage branding, positioning, and marketing strategies.
• Forecast sales targets and ensure they are met.
• Develop and maintain a client relationship system.

Skills

Sales and marketing knowledge

Digital marketing

Project management

Data analytics

Client relationship management

Education

Recognised degree in Business/Marketing or Healthcare

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft 365 Suite

Job description

Responsibilities

• Ensure the smooth running and operations of RCLA.
• Manage and implement branding, positioning, marketing and sales strategy.
• Develop marketing collateral including copywriting and design.
• Forecast sales targets and ensure that they are met.
• Ensure financial viability of the Academy and work with course providers for the costing of programmes.
• Conduct research and monitor relevant trends regarding needs to support the faculty heads.
• Work with the faculty heads to develop course offerings that meet potential clients’ needs, concerns and objectives.
• Form network and partnerships with relevant stakeholders to ensure funding.
• Source for potential clients by growing, maintaining and leveraging network and support the faculty heads in reaching out to potential institutions, public, volunteers for training.
• Develop and maintain a client relationship system to facilitate client returns towards maximising their experience and growth potential.
• Develop feedback mechanisms towards strengthening the course offerings for clients.
• Present to management on business trends and performance of the learning academy.
• Ensure timely invoicing and closure of billing cycles for every courses.
• Ensure important course documents and records are properly maintained.
• Must be able to work on weekends, where applicable.
• Any other duties as assigned by the Executive Director.

Requirements

• Recognised degree, preferably in Business/Marketing and/or Healthcare-related disciplines
• At least five years of relevant experience
• Strong knowledge and experience in sales and marketing, especially in digital and content marketing
• Experience in healthcare training is preferred
• Experience in Project Management is an advantage
• Must be proficient in Microsoft Word, Excel and Powerpoint
• Proficiency in the Microsoft 365 suite in general (eg Power Automate, Power BI) is preferred.
• Adept at working with various Learning Management Systems
• Must be organised and analytical with experience/exposure to data analytics for measuring and tracking marketing campaigns as well as client needs
• Dynamic, self-driven and independent, resourceful, energetic and is able to work well in a team