Manager (Outreach & Engagement)

Urban Redevelopment Authority; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Urban Redevelopment Authority (URA) seeks a role focused on conceptualising and implementing engagement strategies to build strong relationships with stakeholders, youth, and the public. The role centers on youth outreach, developing educational resources, and partnerships with educational institutions to inspire responsible land stewardship in Singapore's urban landscape.

You will also support broader stakeholder engagement, analyze engagement data, and drive continuous improvement across URA.

Qualifications

• Bachelor's degree preferred in Communications, Marketing, Public Policy or related disciplines.
• 1–2 years in youth or public engagement and/or programme management preferred; fresh graduates welcome.
• Strong project management skills to drive initiatives from concept to implementation.
• Excellent written and verbal communication; ability to present insights effectively.
• Creative and passionate about engaging youth with emerging engagement trends and digital tools.
• Strong analytical and problem-solving capabilities; able to work well in teams.

Responsibilities

• Conceive and implement engagement strategies with stakeholders, youth and the public.
• Focus on youth engagement: expand outreach, deepen youth understanding of URA's efforts.
• Design educational resources and partnerships with educational institutions.
• Support stakeholder engagement, data analysis, and continuous improvement across URA.
• Identify collaboration opportunities and nurture volunteers to co-create programmes.

Skills

Project management

Written and verbal communication

Analytical thinking

Interpersonal skills

Team collaboration

Education

Bachelor’s degree in Communications/Marketing/Public Policy

Degrees in Geography/Social Sciences/Environmental Studies

Job description

What the role is:

You will play a key role in conceptualising and implementing engagement strategies that enhance how URA builds and maintains positive relationships with our stakeholders, youth, and the public.

What you will be working on:

Your role will focus primarily on youth engagement - expanding our outreach and deepening youths’ understanding and appreciation of URA’s efforts in shaping Singapore’s urban landscape. Together with the team, you will design impactful educational resources, cultivate relationships with educational institutions, and create innovative learning experiences to inspire our youth to become responsible land stewards of our city. You will also support broader stakeholder engagement efforts, including facilitating effective stakeholder management and cultivation, and analysing engagement data to drive continuous improvement in our engagement efforts across URA. In addition, you will identify opportunities for collaboration and partnership, including supporting the team to nurture a pool of volunteers to co-create and co-deliver programmes with URA.

What we are looking for:

• A Bachelor’s degree in Communications, Marketing, Public Policy, or related disciplines is preferred; candidates with degrees in Geography, Social Sciences, Environmental Studies will also be considered
• Candidates with one to two years of experience in youth or public engagement and/or programme management are preferred; fresh graduates with a strong academic background and relevant internship experience are also welcome to apply
• Strong project management skills with the ability to drive initiatives from conceptualisation to implementation
• Excellent written and verbal communication skills, with the ability to communicate ideas in an accessible and engaging way to students and educators; comfortable working with data and able to present insights effectively
• Creative and passionate about engaging and inspiring youth, with an interest in developing innovative learning and engagement experiences; familiar with emerging engagement trends and digital tools
• Strong analytical and problem-solving capabilities; resourceful and adaptable
• Excellent interpersonal skills; able to work effectively in teams and build rapport with partners and stakeholders
• Able to work on weekends when required

About Urban Redevelopment Authority

The Urban Redevelopment Authority (URA) is Singapore's national land use planning authority. URA prepares long term strategic plans, as well as detailed local area plans, for physical development, and then co-ordinates and guides efforts to bring these plans to reality. Prudent land use planning has enabled Singapore to enjoy strong economic growth and social cohesion, and ensures that sufficient land is safeguarded to support continued economic progress and future development.