Planner (Enforcement)

Urban Redevelopment Authority; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Urban Redevelopment Authority (URA) is seeking an Enforcement Officer to uphold Singapore's regulatory standards on the ground. You will perform inspections, document breaches, and engage with communities to explain rules, while applying statutory powers to secure compliance.

The role requires keen attention to detail, strong communication skills, and the ability to work independently within a team. Fresh graduates are welcome to apply, with a 1-year contract offered initially.

Qualifications

• A degree in civil/structural engineering, mechanical/electrical engineering, architecture, building or similar field.
• Fresh graduates are welcome to apply.
• Prior enforcement/investigation experience is advantageous.

Responsibilities

• Conduct site inspections and investigations to document evidence of regulatory breaches, including interviewing involved parties.
• Engage with homeowners and businesses to explain regulations in a clear, respectful manner.
• Execute statutory enforcement actions, including serving formal notices to secure compliance.
• Review and assess appeals with balanced judgement.
• Manage challenging interactions with the public using de-escalation techniques while maintaining professionalism.

Skills

Attention to detail

Interpersonal skills

Written & verbal communication

Analytical thinking

Education

Civil/Structural Engineering

Mechanical/Electrical Engineering

Architecture or Building-related field

Job description

What the role is:

As an enforcement officer, you will be on the front lines of maintaining URA’s regulatory standards. This is a dynamic role where you are responsible for ensuring compliance with URA’s regulations through ground inspections, public engagement, and the management of enforcement workflows.

What you will be working on:

• Site Inspections: Conduct field inspections and investigations to identify and document evidence of regulatory breaches, along with interviewing persons acquainted with the case.
• Engagement & Education: Engage with homeowners and businesses, where needed, to explain rules and regulations.
• Enforcement Action: Execute statutory powers, including the serving of formal notices to secure compliance with regulations.
• Appeals Management: Review and assess appeals, providing recommendations based on a balanced and calibrated approach.
• Conflict Resolution: Manage challenging face-to-face interactions with members of the public, utilising de-escalation techniques while maintaining professional standing.

What we are looking for:

• We are looking for a resilient individual who can navigate complex situations, apply regulations firmly but fairly, and communicate clearly with a diverse range of internal and external stakeholders
• A degree in civil/structural engineering, mechanical/electrical engineering, architecture, building or such other relevant field. Fresh graduates are welcome to apply.
• Prior experience in enforcement/investigation work is an advantage
• Eye for detail, self-driven and able to multi-task in managing operational caseload
• Strong interpersonal and communication skills
• Good analytical, writing and presentation skills
• Able to work independently as well as in a team

The successful candidate will be offered a 1-year contract in the first instance, with continuation subject to further assessments and considerations.

About Urban Redevelopment Authority

The Urban Redevelopment Authority (URA) is Singapore's national land use planning authority. URA prepares long term strategic plans, as well as detailed local area plans, for physical development, and then co-ordinates and guides efforts to bring these plans to reality. Prudent land use planning has enabled Singapore to enjoy strong economic growth and social cohesion, and ensures that sufficient land is safeguarded to support continued economic progress and future development.