Manager or Senior Manager / IT

Public Service Division; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Public Service Division is seeking an experienced Cloud Infrastructure Engineer to design and implement secure Azure-based cloud platforms supporting critical government services. You will oversee contractors, drive CI/CD adoption, and ensure strong observability and security governance.

The role collaborates with the IT and Applications teams to align with government policies and incident response practices, including ITIL processes and cybersecurity coordination.

Qualifications

• Experience in cloud infrastructure engineering with Azure
• Knowledge of ITIL service management
• Experience with observability tools and container tech

Responsibilities

• Design and implement secure cloud infrastructure on Azure aligned with government policies and standards (e.g., IM8, Zero Trust)
• Oversee contractors ensuring high availability, performance, and reliability
• Enable and support CI/CD pipelines and DevOps practices, driving automation to improve efficiency
• Implement and manage monitoring, logging, and observability solutions for proactive system management
• Manage incidents, problems, and changes per ITIL; perform root cause analysis and preventive measures
• Ensure compliance with security, governance, and audit requirements
• Work with the CISO to coordinate responses to cybersecurity incidents
• Manage contracts for security testing services (NVA, Cloud/Web VAPT, source code reviews) and for DDoS/WAF services
• Conduct change management to support operations and governance compliance

Skills

Azure services

ITIL processes

Stakeholder communication

Analytical skills

Problem solving

Tools

Grafana

Docker

Kubernetes

Azure Monitor

Log Analytics

Job description

[What the role is]

You will be an integral part of our IT team, working closely with the Applications team to design and implement secure, scalable, and resilient cloud infrastructure on Microsoft Azure to support critical government systems and digital services.

[What you will be working on]

• Design and implement secure cloud infrastructure on Microsoft Azure. aligned with government policies and standards (e.g., IM8, Zero Trust)

• Oversee contractors managing application systems hosted in the Cloud to ensure high availability, performance, and reliability

• Enable and support Continuous Integration/Continuous Delivery (CI/CD) pipelines and DevOps practices in collaboration with application teams, and drive automation initiatives to improve operational efficiency and reduce manual effort

• Implement and manage monitoring, logging, and observability solutions for proactive system management

• Manage and resolve incidents, problems, and changes in accordance with ITIL processes, perform root cause analysis and implement preventive measures for recurring issues

• Ensure compliance with security, governance, and audit requirements

• Work with the CISO to manage and coordinate responses to cybersecurity incidents

• Manage contracts for security testing services, including Network Vulnerability Assessment, Cloud and Web Vulnerability Assessment, Penetration Testing, and Source Code Reviews

• Manage contracts for Distributed Denial of Service(DDoS) mitigation and Web Application Firewall (WAF) services for application systems

• Conduct change management to support operations and ensure governance compliance

[What we are looking for]

• Experience in cloud infrastructure engineering, with a good understanding of Azure services (e.g., Compute, Networking, Storage, Identity & Access Management). Knowledge of AWS is a plus.

• Familiarity with ITIL service management processes, including Incident, Problem, and Change Management

• Experience with observability tools (e.g. Azure Monitor, Log Analytics, Grafana) and container technologies (e.g. Docker, Kubernetes)

• Strong analytical, troubleshooting, and problem-solving skills

• Good communication skills and ability to work effectively with multiple stakeholders

Only shortlisted candidates will be notified.