Manager New Business

Howden Group Holdings; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Howden Group Holdings seeks an experienced Administrative Case Management Assistant to support Sales Consultants and manage end-to-end case processes in Singapore.

You will liaise with bankers, trustees, insurers and clients, assist with medical exams, ensure complete documentation, and provide timely reports to Bank Partners & Management while maintaining compliance and meticulous record-keeping.

Qualifications

• Degree holder, preferably with professional insurance qualifications.

Responsibilities

• Provide all administrative support to Sales Consultants
• Assist Sales Consultants on all Case Management matters; from quotation stage to inception of policy and post inception thereafter
• Liaise with bankers, trustees, insurance carriers and clients to ensure a smooth Case Management process
• Assist with arrangement of all medical exams / re-tests / additional tests
• Attend medical examination with clients and collection of clients' data (when necessary)
• Ensure information and application documentation are complete, accurate and in order
• Ensure adherence to all Compliance requirements
• Maintain good record keeping of each application
• Update progress on pending case report and inforce list
• Provide accurate and timely reports to Bank Partners & Management
• Assist on clients' travel and medical reimbursements
• Other ad-hoc tasks as and when required

Job description

Job Responsibilities

• Provide all administrative support to Sales Consultants
• Assist Sales Consultants on all Case Management matters; from quotation stage to inception of policy and post inception thereafter
• Liaise with bankers, trustees, insurance carriers and clients to ensure a smooth Case Management process
• Assist with arrangement of all medical exams / re-tests / additional tests
• Attend medical examination with clients and collection of clients' data (when necessary)
• Ensure information and application documentation are complete, accurate and in order
• Ensure adherence to all Compliance requirements
• Maintain good record keeping of each application
• Update progress on pending case report and inforce list
• Provide accurate and timely reports to Bank Partners & Management
• Assist on clients' travel and medical reimbursements
• Other ad-hoc tasks as and when required

Job Requirements

• Degree holder, preferably with professional insurance qualifications
• Minimum 3 years of relevant work experience, with knowledge in life insurance
• Proficient in Microsoft Office
• Strong organisational and communication skills
• Ability to multi-task, strong organizational and problem solving skills
• Team player and strong interpersonal skills

Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us - the people who work in the business - supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They're invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.