Manager New Business

Howden; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Howden Singapore is seeking an experienced Case Management Administrator to support Sales Consultants and manage end-to-end case processing within the life insurance domain. You will liaise with bankers, trustees, carriers and clients, coordinate medical exams, ensure documentation accuracy, maintain records and generate timely reports for partners and management.

This role requires degree qualification, at least 3 years' life insurance experience, and strong MS Office skills in a collaborative,

Qualifications

• Bachelor’s degree or diploma required, preferably with life insurance knowledge.
• Minimum 3 years of relevant work experience in life insurance or case management.
• Proficient in Microsoft Office and data management.

Responsibilities

• Provide all administrative support to Sales Consultants.
• Assist Case Management from quotation to inception and post inception.
• Liaise with bankers, trustees, carriers and clients to ensure smooth Case Management.
• Assist with arranging medical exams, re-tests and additional tests.
• Attend medical examinations with clients and collect data as needed.
• Ensure documentation is complete, accurate and in order.
• Ensure compliance with all requirements and maintain meticulous records.
• Maintain progress updates on pending cases and inforce lists.
• Provide accurate reports to Bank Partners & Management.
• Assist with clients’ travel and medical reimbursements.
• Perform other ad-hoc tasks as required.

Skills

Organisational skills

Communication skills

Interpersonal skills

Teamwork

Education

Degree holder

Professional insurance qualifications

Tools

Microsoft Office

Job description

Job Responsibilities

• Provide all administrative support to Sales Consultants
• Assist Sales Consultants on all Case Management matters; from quotation stage to inception of policy and post inception thereafter
• Liaise with bankers, trustees, insurance carriers and clients to ensure a smooth Case Management process
• Assist with arrangement of all medical exams / re-tests / additional tests
• Attend medical examination with clients and collection of clients’ data (when necessary)
• Ensure information and application documentation are complete, accurate and in order
• Ensure adherence to all Compliance requirements
• Maintain good record keeping of each application
• Update progress on pending case report and inforce list
• Provide accurate and timely reports to Bank Partners & Management
• Assist on clients’ travel and medical reimbursements
• Other ad-hoc tasks as and when required

Job Requirements

• Degree holder, preferably with professional insurance qualifications
• Minimum 3 years of relevant work experience, with knowledge in life insurance
• Proficient in Microsoft Office
• Strong organisational and communication skills
• Ability to multi-task, strong organizational and problem solving skills
• Team player and strong interpersonal skills