Manager, Investment Operations (6 months Contract)

MANULIFE INVESTMENT MANAGEMENT (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 78,000 - 123,000; Full time

Job summary

MANULIFE INVESTMENT MANAGEMENT (SINGAPORE) PTE. LTD. is seeking an experienced Investment Operations professional for a 6-month contract to provide end-to-end operational support across Singapore Investment Operations.

You will partner with portfolio managers and investment teams to ensure efficient trade processing, risk oversight, and timely onboarding of funds and clients. The role involves coordinating with teams in Hong Kong and Manila, overseeing cash management, reconciliations, and

Qualifications

• Bachelor's degree or higher in finance-related field.
• Extensive experience in Investment Operations, Middle Office, Custody Operations, or Asset Management Operations.
• Strong understanding of trade lifecycle management, settlement, cash management and reconciliations.
• Experience operating within a controlled asset management environment.
• Experience managing operational risk frameworks, controls, and audit engagements.

Responsibilities

• Provide subject matter expertise and end-to-end operational support across Singapore Investment Operations activities.
• Support portfolio managers with day-to-day operational requirements and issue resolution.
• Serve as the escalation point for operational issues impacting portfolios, investment teams, and clients.
• Ensure timely and accurate execution of investment operational processes across multiple asset classes and investment products.
• Oversee and provide escalation support to teams in Hong Kong and Manila managing trade lifecycle activities.
• Liaise with custodians, brokers, counterparties, and internal stakeholders to facilitate efficient trade processing.
• Maintain oversight of cash management activities and reporting to support portfolio liquidity requirements.
• Review and resolve complex cash, position, and transaction reconciliation breaks and operational discrepancies.
• Support new fund launches and coordinate institutional client onboarding activities.
• Prepare and review internal and external operational reports.
• Respond to operational queries from investment teams, custodians, auditors, and external partners.
• Build and maintain relationships across investment, risk, compliance, finance, and service provider teams.
• Maintain a robust operational risk and control environment by identifying risks, control gaps, and implementing mitigation actions.
• Support internal audits, regulatory reviews, and control testing activities.
• Drive process improvements, automation initiatives, operating model enhancements, and implementation of new systems and regulatory requirements.

Skills

Investment Operations

Middle Office

Custody Operations

Asset Management

Education

Bachelor's degree in Finance, Accounting, Economics, Business, or a related discipline

Tools

Aladdin

Job description

We are seeking an experienced Investment Operations professional (6 months contract) to provide subject matter expertise and end-to-end operational support across all Singapore Investment Operations activities. This role serves as a key partner to portfolio managers and investment teams, ensuring the efficient execution, oversight, and control of investment operational processes across multiple asset classes and investment products. The successful candidate will play a critical role in managing operational risk, supporting fund launches and client onboarding initiatives, and driving continuous process improvements across the operating model. This is an excellent opportunity to work closely with investment, risk, compliance, finance, and service provider teams while contributing to a highly controlled and evolving asset management environment.

Position Responsibilities

• Provide subject matter expertise and end-to-end operational support across Singapore Investment Operations activities.
• Support portfolio managers with day-to-day operational requirements and issue resolution.
• Serve as the escalation point for operational issues impacting portfolios, investment teams, and clients.
• Ensure timely and accurate execution of investment operational processes across multiple asset classes and investment products.
• Oversee and provide escalation support to teams in Hong Kong and Manila managing trade lifecycle activities, including trade instruction, matching, confirmation, settlement, and exception management.
• Liaise with custodians, brokers, counterparties, and internal stakeholders to facilitate efficient trade processing.
• Maintain oversight of cash management activities and reporting to support portfolio liquidity requirements.
• Review and resolve complex cash, position, and transaction reconciliation breaks and operational discrepancies.
• Support new fund launches and coordinate institutional client and segregated mandate onboarding activities.
• Prepare and review internal and external operational reports.
• Respond to operational queries from investment teams, custodians, General Account teams, auditors, and external partners.
• Build and maintain strong relationships across investment, risk, compliance, finance, and service provider teams.
• Maintain a robust operational risk and control environment by identifying risks, control gaps, and process vulnerabilities, and implementing appropriate mitigation actions.
• Support internal audits, regulatory reviews, and control testing activities.
• Drive process improvements, automation initiatives, operating model enhancements, and implementation of new systems, platforms, products, and regulatory requirements.

Required Qualifications

• Bachelor's degree in Finance, Accounting, Economics, Business, or a related discipline.
• Extensive experience in Investment Operations, Middle Office, Custody Operations, or Asset Management Operations.
• Strong understanding of trade lifecycle management, settlement processes, cash management, and reconciliations.
• Strong knowledge of investment products, fund structures, and institutional segregated mandates.
• Experience operating within a controlled asset management environment.
• Experience managing operational risk frameworks, controls, and audit engagements.
• Demonstrated ability to support portfolio managers and senior investment stakeholders.
• Strong stakeholder management and problem-solving skills.
• Ability to manage multiple priorities and operational issues in a fast-paced environment.

Preferred Qualifications

• Experience working extensively with the Aladdin platform.
• Knowledge of Singapore-domiciled funds and institutional investment structures.
• Experience supporting fund launches, client onboarding, and operational implementation projects.
• Experience driving automation, process optimization, or operating model transformation initiatives.
• Exposure to cross-border operational support models and outsourced service provider oversight.

When You Join Our Team

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.