Manager, Human Resource Information System (HRIS)

Resorts World at Sentosa Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Resorts World at Sentosa Pte Ltd is seeking a seasoned HRIS and Workplace Transformation Leader to drive system implementations, process automation and data integrity across the HR technology stack.

You will partner with HR, IT, vendors and stakeholders to optimise platforms, enhance user experience and enable agile, gig-friendly workforce solutions.

Qualifications

• Bachelor’s degree or equivalent in Information Systems, Business Admin or related field with 7+ years in HRIS/workplace transformation roles.
• Functional experience in HRIS systems, especially SuccessFactors and UKG Virtual Roster, with AI tech exposure a plus.
• Strong ability to translate business needs into system solutions and drive process improvements.
• Experience leading gig workforce platforms/workplace transformation programs is preferred.
• Excellent project/change management, analytical, and stakeholder management skills.

Responsibilities

• Lead HRIS projects including system procurement and implementation.
• Identify inefficiencies in HR processes, integrations and data loads; remediate via technology.
• Collaborate with vendors, HR functions, IT and stakeholders on system optimisation and change management.
• Oversee HR system support, enhancements, change requests and deliver high-quality user support.
• Drive data integrity across HRIS and integrated systems; audit data and implement fixes.
• Manage workplace transformation projects delivering digital solutions for flexible workforce models.
• Promote gig economy and contingent workforce platforms adoption and use.
• Oversee platforms to source, engage, onboard, manage, deploy and track gig workers.

Skills

HRIS strategy

Project management

Change management

Data integrity

Stakeholder management

Education

Bachelor’s degree in IS/Business

Tools

SuccessFactors

UKG Virtual Roster

Job description

Job Summary

This role leads HRIS and workplace transformation initiatives, driving system implementation, process automation, data integrity, and digital workforce solutions. It partners with HR, IT, vendors, and stakeholders to optimise HR technology and enhance user experience.

Responsibilities

• Support and lead HRIS related projects including systems procurement and implementation.
• Identify areas of inefficiencies in the areas of HR processes, integrations, and data loads and remediate them using technology.
• Collaborate closely with vendors, HR functional teams, IT and other business stakeholders on system related process optimisation, automation, updates, trainings, communications and change management.
• Support and lead the team in managing HR systems support & administration, including day-to-day issue resolution, system enhancement requests, change requests and ensure delivery of high-quality service to end users and stakeholders.
• Drive data integrity within HR systems and with other integrated systems; conduct and support audit of HRIS data, identify gaps and recommend corrective actions and process improvement.
• Manage workplace transformation projects including delivering digital solutions that support flexible workforce models, match business with gig workers and facilitating access to freelance and project based talent.
• Drive the adoption of innovative workforce models and platforms, including gig economy and contingent workforce solutions.
• Oversee and manage digital platforms that source, engage, onboard, manage, deploy and track gig workers and contingent talent.

Requirements

• Bachelor’s degree or equivalent in Information Systems or Business Administration or any equivalent discipline with at least 7 years of experience in HRIS and workplace transformation roles.
• Functional experience in HRIS systems especially SuccessFactors, UKG Virtual Roster and use of AI technologies will be advantageous.
• Strong practical experience in HR processes and ability to translate business needs to system solutions.
• Strong practical experience in supporting workplace transformation projects, such as implementing gig workforce management platforms and solutions.
• Excellent project management, change management, analytical, problem-solving and stakeholder management skills.