Manager, Deposit & Structured Products

1011 United Overseas Bank Ltd; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

United Overseas Bank Ltd invites applications for a banking operations role focused on overseeing daily activities, processing multi-product instructions, and ensuring compliance. The position requires knowledge of deposits and remittance products, strong communication, analytical skills, and the ability to meet deadlines in a fast-paced environment.

The role emphasizes risk awareness, collaboration, and continuous improvement through process automation and MIS reporting.

Qualifications

• Prior banking operations experience preferred.
• Knowledge of Fixed Deposits, Structured Deposits, and Remittance products preferred.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Self-motivated, able to work under pressure, and capable of meeting deadlines.
• Team players with strong organizational commitment and willingness to share knowledge.
• Positive attitude, eager to learn, and proactive in identifying solutions.
• Solid understanding of risk and control frameworks.
• Ability to work effectively in a fast-paced environment and deliver quality results.

Responsibilities

• Oversee day‑to‑day operational activities to ensure all SLAs and deliverables are consistently met.
• Process customer instructions across multiple products, including Fixed Deposits, Maxiyield, Structured Deposits, Remittances, Cashier’s Orders, and Demand Drafts.
• Monitor exception handling closely and ensure timely follow‑up on outstanding items.
• Ensure full compliance with SOPs, regulatory requirements, and internal bank policies.
• Monitor queries to ensure timely responses within agreed turnaround times, escalating potential issues or complaints when necessary.
• Oversee reconciliation activities, resolve discrepancies promptly, and elevate items that exceed agreed timelines.
• Identify opportunities for process enhancement and automation to improve productivity and strengthen risk controls.
• Compile and analyze operational data for MIS reporting.

Skills

Communication skills

Analytical thinking

Regulatory & risk awareness

Team player

Deadline driven

Self-motivated

Job description

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Responsibilities

• Oversee day‑to‑day operational activities to ensure all SLAs and deliverables are consistently met.
• Process customer instructions across multiple products, including Fixed Deposits, Maxiyield, Structured Deposits, Remittances, Cashier’s Orders, and Demand Drafts.
• Monitor exception handling closely and ensure timely follow‑up on outstanding items.
• Ensure full compliance with SOPs, regulatory requirements, and internal bank policies.
• Monitor queries to ensure timely responses within agreed turnaround times, escalating potential issues or complaints when necessary.
• Oversee reconciliation activities, resolve discrepancies promptly, and elevate items that exceed agreed timelines.
• Identify opportunities for process enhancement and automation to improve productivity and strengthen risk controls.
• Compile and analyze operational data for MIS reporting.

Job Requirements

• Prior banking operations experience preferred.
• Knowledge of Fixed Deposits, Structured Deposits, and Remittance products preferred.
• Excellent communication and interpersonal skills.
• Strong analytical and problem‑solving abilities.
• Self‑motivated, able to work under pressure, and capable of meeting deadlines.
• Team players with strong organizational commitment and willingness to share knowledge.
• Positive attitude, eager to learn, and proactive in identifying solutions.
• Solid understanding of risk and control frameworks.
• Ability to work effectively in a fast‑paced environment and deliver quality results.

Be a Part Of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Career Site: UOB Career site