Manager, Day Activity Centre

SPD; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

SPD is seeking a capable Programme Manager to oversee administration, operations and control of living skill and care programmes. You will develop policies and practices to ensure efficient service delivery and implement them across the centre.

You will lead a multidisciplinary team, drive outreach to enroll PwDs and caregivers, develop engaging programmes, monitor KPIs, prepare budgets, coordinate funding submissions and build partnerships with government and community organisations.

Qualifications

• Master's or bachelor’s degree in health science or related field.
• At least 5 years of relevant experience managing disability programmes.
• Strong leadership and people-management skills.

Responsibilities

• Oversee administration, operations and control of living skills and care programmes.
• Drive outreach to enroll persons with disabilities and caregivers.
• Supervise a multidisciplinary team and coordinate with govt and community partners.
• Develop and review service models, guidelines and monitor delivery.
• Prepare annual centre budget and coordinate funding submissions.
• Provide progress reports and data analysis for planning.

Skills

Leadership & management

Policy development

Stakeholder engagement

Education

Master's or Bachelor's degree in health science

Job description

• Responsible for all matters pertaining to administration, operations and control of the living skill and care programmes.
• Recommend policies and practices for the efficient and effective operation and management of services under your purview as well as implementing those policies and practices.

Operations

• Drive outreach activities to enrol persons with disabilities (PwDs) and caregivers.
• Develop and implement a slew of independent living skills, social engagement and care programmes to engage PwDs and caregivers.
• Supervise a multidisciplinary team including social workers, therapists, support and administrative staff, and work with various government as well as community-based organisations to offer services to adults with disabilities.
• Lead the team in developing the service model / review, setting service guidelines/standards and monitoring service delivery of programmes.
• Responsible for achieving key performance indicators, providing progress reports and assisting in data analysis for planning and reporting purposes.
• Keep abreast of latest development in service delivery of related areas to ensure that service delivery for our clients is updated.
• Submit indicators to all relevant funding agencies such as MSF and SG Enable etc. Coordinate the claims for submission to funding agencies.
• Prepare annual budget for the centre, and relevant papers where required.

Service Development & Sustainability

• Engage in organisational planning i.e. strategic planning, programme planning and services review of the programmes
• Ensure the sustainability of the programmes, including funding exploration and renewals.
• Keep current with the funding rates (norm costs) and fee requirements for the programme.
• Prepare annual budget for the centre.

Networking

• Responsible for outreach to referral agencies, community organisations and hospitals for client referrals to ESH
• Participate in events organised or supported by SPD and develop strong networks with other Social Service Agencies (SSAs), community organizations and funding bodies like MSF, NCSS and SG Enable, towards active collaborations.

Other Duties

• Any other duties as may be assigned from time to time.

JOB HOLDER’S REQUIREMENT

• Master's or bachelor's degree in any discipline related to health science
• At least 5 years of relevant working experience in managing programmes for persons with disabilities.
• Excellent management and leadership skills with demonstrated ability to lead a multi-disciplinary team.
• Business planning and marketing experience preferred.
• Communicative, persuasive and able to encourage and motivate the team.
• A good understanding and knowledge of the sector and dynamics will be an advantage.