Manager, Career Conversion Programme (EPD) [Contract till 31 Dec 2027]

WSG Workforce Singapore Agency; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

WSG Workforce Singapore Agency in Singapore seeks a data-driven professional to shape and drive workforce transformation programmes, including the Career Conversion Programme. You will harness data and digital capabilities to inform policy, improve workflows and achieve stronger workforce outcomes.

You will collaborate with internal and external stakeholders to strengthen programme delivery, collect and analyse data, develop dashboards, and support Enterprise Group's programme administration

Qualifications

• Good knowledge of data analysis and programme management in public service context.
• Proficiency in at least one data analysis or visualisation tool (e.g. Stata, SAS, R, Python, Tableau)
• Good knowledge of data platforms and ability to discuss technical requirements
• Ability to create clear and effective data visualisation dashboards
• Good communication skills with the ability to work closely with internal and external teams

Responsibilities

• Manage and administer workforce transformation related programme(s) (such as the Career Conversion Programme), including setting and implementing the parameters for the grants and initiatives; budget management; governance matters and outcomes tracking
• Undertake or support policy / programme reviews including programme effectiveness and outcomes evaluation
• Engage and collaborate with various internal and external stakeholders to implement the Group’s plans and programmes
• Assist in the collection, reporting and analysis of data for SWDA’s jobs transformation and workforce transformation programme(s)
• Analyse programme data, to identify key insights and trends to facilitate policy, programme and system enhancements
• utilise tools (such as RPA) to implement processes for programme tracking
• Develop data visualisation and interactive dashboard to present insights on programme performance
• Work with internal stakeholders to enhance data, system and digital capabilities to support Enterprise Group (EG)’s work in programme administration
• Work with stakeholders to facilitate and address their data requests

Skills

Data analysis

Programme management

Stata

SAS

R

Python

Tableau

Data platforms

Data visualization

Communication

Tools

RPA

Job description

What the role is

You will play a key role in shaping and driving workforce transformation programmes by strengthening programme design and evaluation. This role involves the administering of the Career Conversion Programme, and is focused on harnessing data and digital capabilities to inform policy, enhance workflow efficiency and achieve stronger workforce outcomes. You will also collaborate with internal and external stakeholders to strengthen programme delivery and support Singapore’s workforce transformation efforts.

What you will be working on

• Manage and administer workforce transformation related programme(s) (such as the Career Conversion Programme), including setting and implementing the parameters for the grants and initiatives; budget management; governance matters and outcomes tracking
• Undertake or support policy / programme reviews including programme effectiveness and outcomes evaluation
• Engage and collaborate with various internal and external stakeholders to implement the Group’s plans and programmes
• Assist in the collection, reporting and analysis of data for SWDA’s jobs transformation and workforce transformation programme(s)
• Analyse programme data, to identify key insights and trends to facilitate policy, programme and system enhancements
• Utilise tools (such as RPA) to implement processes for programme tracking
• Develop data visualisation and interactive dashboard to present insights on programme performance
• Work with internal stakeholders to enhance data, system and digital capabilities to support Enterprise Group (EG)’s work in programme administration
• Work with stakeholders to facilitate and address their data requests

What we are looking for

Skills / Knowledge

• Good knowledge of data analysis and programme management in public service context
• Proficiency in at least one of the data analysis or visualisation tool (e.g. Stata, SAS, R, Python, Tableau)
• Good knowledge of data platforms and ability to discuss technical requirements
• Ability to create clear and effective data visualisation dashboards
• Good communication skills with the ability to work closely with internal and external teams

Experience / Personal Traits

• Strong analytical and problem-solving skills, ability to translate data results and policy goals into actionable strategies
• Team player with good interpersonal skills, and the ability to work with and address the needs of diverse stakeholders
• Interest in finding solutions to various issues impacting the Singapore Workforce
• Resourceful, determined and adaptable

Core Competencies (OCCs)

Thinking Clearly and Making Sound Judgements

You collect and analyse different sources of information to aid your assessment of the problem at hand. You consider and evaluate possible solutions and propose the most appropriate one.

Serving with Heart, Commitment and Purpose

You serve citizens with empathy while respecting standard operating procedures and policies. You prioritise work tasks to deliver on agency and whole-of-government outcomes. You show consideration for stakeholders by engaging them throughout a project and keeping them updated on plans and progress.

Working as One Public Service

You understand how your work contributes to whole-of-government outcomes. You reconcile differences in opinions and develop a plan to achieve common goals. You contribute and share information and knowledge within and across agencies. You build and maintain a strong network of contacts within and across agencies.

Working Effectively with Citizens and Stakeholders

You actively reach out to citizens and stakeholders to gather feedback. You identify gaps in meeting their needs and propose possible solutions to close these gaps. You work with citizens and stakeholders to co-create solutions to advance a common good. You explain policy intent and processes in a way that signals care and concern for citizens and stakeholders.

Improving and Innovating Continuously

You constantly experiment with ideas to improve work processes and service delivery while managing risks and mitigating the potential impact of change. You consider the perspectives of different stakeholders in your efforts to streamline work processes.

Keep Learning and Putting Skills into Action

You proactively keep up with, and apply, new knowledge in your work domain. You seek and embrace learning opportunities for personal and professional growth within and beyond your work domain. You share your learnings with colleagues and encourage them to put new knowledge into practice.

The successful candidate will be offered a contract until 31 December 2027.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP http://jobs.careers.gov.sg

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters!