Manager/ Assistant Senior Manager, Student & Alumni Services

National University of Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

National University of Singapore's NUS-ISS invites a Manager/Assistant Senior Manager, Student & Alumni Services to drive employability outcomes and strengthen industry integration for learners. You will shape end-to-end career journeys from student readiness to securing meaningful employment and internships, while building an ecosystem of employers and alumni to create sustainable career opportunities.

You will lead stakeholder engagement, partnerships with industry, and leverage GenAI tools to

Qualifications

• Bachelor’s degree in Business, Human Resources, Psychology, or related disciplines.
• Minimum 8 years of professional experience with strong stakeholder management.
• Excellent communication skills, written and verbal.
• Experience in career advisory, student support, alumni engagement, and internship or placement functions.
• Willingness to explore GenAI tools.

Responsibilities

• Support student employability through workshops, masterclasses, networking sessions, and mentorship.
• Build and manage strategic employer partnerships to develop a strong talent pipeline.
• Drive alumni networking sessions and career sharing opportunities.
• Adapt to evolving organisational priorities and take on additional responsibilities and projects.

Skills

Stakeholder management

Communication skills

Career advisory

Alumni engagement

Public relations

GenAI tools

Internship placement

Education

Bachelor’s degree (Business / related field)

Tools

GenAI tools

Job description

We are seeking for a Manager/Assistant Senior Manager, Student & Alumni Services to play a critical part in driving employability outcomes and strengthening industry integration within NUS-ISS. You will be responsible in shaping end-to-end career journeys, from enhancing student readiness to securing meaningful employment and internship opportunities, while building a strong ecosystem of employers and alumni. With a strong focus on outcomes, you will be accountable for placement success, employer partnerships, and leveraging alumni networks to create sustainable career opportunities for learners.

How You will Make an Impact?

1. Student Relations – Create a Supportive, Inspiring Campus Experience

• Enrich student life through employability workshops, masterclasses, networking sessions, and mentorship led by alumni and industry professionals.
• Support students navigating academic or personal challenges, ensuring they thrive throughout their ISS journey.
• Drive student employability by enabling skills articulation and securing relevant employment or internship opportunities.

2. Internship Placement & Industry Engagement – Shape Career Journeys

• Build and manage strategic employer partnerships to develop a strong talent pipeline aligned with industry needs.
• Drive acquisition of job, internships, and project-based learning opportunities through targeted employer engagement initiatives.
• Align stakeholders (students, employers, academic teams) to ensure programme relevance and successful placement outcomes.
• Drive employer participation in career talks, networking sessions, and hiring activities.
• Proactively address issues to ensure positive student and employer experience.
• Track and optimise placement and employer engagement metrics to drive continuous improvement.

3. Alumni Engagement — Grow a Community

• Drive alumni networking sessions to build and expand industry connections and opportunities.
• Career sharing sessions
• Employer connections and hiring opportunities

4. Other Duties

• Adapt to evolving organisational priorities by taking on additional responsibilities and projects as required.

What makes you shine?

• Bachelor’s degree in Business, Human Resources, Psychology, or related disciplines.
• Minimum 8 years of professional experience with strong stakeholder management.
• A passion for driving student employability and shaping meaningful career outcomes.
• Experience in career advisory, student support, alumni engagement, and internship or placement functions will be highly advantageous.
• Excellent communication skills, written and verbal.
• Willingness to explore new areas and topics, especially the use of AI and GenAI tools.
• Proven ability in relationship-building, partnerships, or public relations.