Manager, AIO Head (2 years contract)

National University Polyclinics; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

National University Health System is seeking a senior delivery lead to manage the CDSS workstream within Singapore’s public healthcare program. You will collaborate with MOHT, clinicians, and IT to translate clinical workflows into product requirements, drive development, and oversee POC deployments in polyclinics.

The role demands 8–12 years in digital health program delivery, strong stakeholder management, and excellent communication and leadership skills.

Qualifications

• Bachelor’s degree in Healthcare, IS, Public Health or related.
• 8–12 years in project management, product development or digital health.
• Public healthcare or multi-institutional experience preferred.
• Experience leading delivery teams and managing complex programmes.
• Strong stakeholder management across clinical, technical, and policy domains.
• Ability to translate clinical workflows into product strategy and delivery.

Responsibilities

• Drive overall delivery of the CDSS workstream, aligning with objectives, timelines and milestones.
• Lead stakeholder engagement across public healthcare clusters, MOHT, clinicians and informatics teams.
• Oversee end-to-end product development lifecycle from requirements to deployment.
• Coordinate integration with national systems (NGEMR, NeHR, data platforms).
• Oversee UAT and deployment readiness; guide implementation strategies for POC in polyclinics.
• Report progress and risks to governance stakeholders; drive iterative improvements from clinical feedback.
• Lead delivery teams and set priorities, execution and issue resolution.

Skills

Project management

Stakeholder management

Delivery leadership

Clinical workflow understanding

Communication

Leadership

Education

Bachelor’s degree

Job description

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Institution: National University Health System

Description:

The role will support a digital health workstream under the Singapore Medical Foundation AI Model Programme (SIMFONI), a national initiative aimed at accelerating AI-driven solutions within Singapore’s public healthcare system.

This role will lead the project management and delivery of a CDSS workstream within Singapore’s public healthcare system, focusing on rule-based clinical logic, requirements gathering, working with IT teams on system development, user acceptance testing, and proof-of-concept pilot implementation in polyclinics.

The role will work closely with the Principal Investigator from MOHT, clinicians, medical informatics stakeholders, developers, engineers, and public healthcare institutions to ensure that requirements are appropriately gathered, translated into product specifications, developed, tested, and deployed.

Responsibilities:

• Drive overall delivery of the CDSS workstream, ensuring alignment with programme objectives, timelines, and milestones
• Lead stakeholder engagement and alignment across public healthcare clusters, MOHT, clinicians, and medical informatics teams
• Work closely with the Principal Investigator (MOHT) on strategic direction, planning, and execution of the workstream
• Oversee end-to-end product development lifecycle, including requirements definition, system development, testing, and deployment
• Provide direction to delivery teams working with developers, engineers, and data teams to ensure requirements are accurately translated into system functionality
• Work with MOHT and technical partners to coordinate integration with national healthcare systems (e.g. NGEMR, NeHR, data platforms), ensuring alignment of requirements, timelines, and dependencies
• Oversee user acceptance testing (UAT), ensuring validation of outputs against clinical and functional requirements
• Provide oversight and direction on implementation strategies, including proof-of-concept (POC) pilot deployments in polyclinics
• Ensure readiness for deployment, including stakeholder alignment, workflow integration, and operational feasibility
• Monitor progress, risks, issues, and dependencies across the workstream, and report updates to governance stakeholders
• Guide iterative improvements based on feedback from clinical users and pilot implementations
• Lead and manage the delivery team providing direction on priorities, execution, and issue resolution

Requirements:

• Bachelor’s degree in Healthcare, Information Systems, Business, Public Health, Biomedical Sciences, Life Sciences, or related disciplines.
• At least 8–12 years of experience in project/programme management, product development, or digital health delivery
• Experience in public healthcare or multi-institutional environments preferred
• Strong experience leading delivery teams and overseeing complex programmes
• Strong stakeholder management across clinical, technical, and policy domains
• Experience working with developers, engineers, or system implementation teams
• Ability to understand clinical workflows and translate into product strategy and delivery direction
• Strong communication, facilitation, and leadership skills