Manager

CHEN JU PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

CHEN JU PTE. LTD. in Singapore seeks a hands-on Shop Manager to oversee daily operations of a beauty and massage studio, ensuring smooth service delivery and high customer satisfaction.

You will supervise staff, assign tasks, and coordinate schedules while supporting sales and marketing initiatives to grow the business.

Qualifications

• Experience in the beauty, spa, or massage industry to understand service standards and customer expectations.

Responsibilities

• Oversee daily operations of the beauty and massage shop to maintain smooth workflow and service delivery.
• Supervise staff by assigning tasks and arranging work schedules to optimize team performance.
• Deliver and uphold excellent customer service standards to enhance client satisfaction.
• Respond promptly and professionally to customer enquiries and feedback to resolve issues and improve service.
• Monitor sales performance and assist in executing marketing activities to drive business growth.

Skills

Staff management

Communication skills

Job description

Job Summary

Manage daily operations and staff of a beauty and massage shop to ensure high-quality customer service, handle enquiries, and support sales and marketing activities effectively.

Responsibilities

• Oversee daily operations of the beauty and massage shop to maintain smooth workflow and service delivery
• Supervise staff by assigning tasks and arranging work schedules to optimize team performance
• Deliver and uphold excellent customer service standards to enhance client satisfaction
• Respond promptly and professionally to customer enquiries and feedback to resolve issues and improve service
• Monitor sales performance and assist in executing marketing activities to drive business growth

Preferred competencies and qualifications

• Experience in the beauty, spa, or massage industry to understand service standards and customer expectations
• Strong communication skills to engage effectively with customers and staff
• Ability to manage staff and shop operations independently with responsibility and accountability