Assistant Manager

GMP Technologies; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

GMP Technologies seeks an Assistant Manager to support daily operations and lead a team toward high performance in Singapore. You will drive productivity, monitor KPIs, and ensure excellent customer service.

The role requires strong leadership, effective communication, and a proven track record in managing teams and budgets. You will collaborate across departments to optimize processes and deliver results.

Qualifications

• Bachelor's degree or higher in business/management or related field.
• Minimum 3 years in a supervisory/management role.
• Strong leadership and communication skills.
• Excellent problem-solving and decision-making abilities.
• Proven track record of driving business growth and achieving targets.
• Knowledge of industry best practices and trends.
• Ability to work under pressure and meet deadlines.
• Proficient in Microsoft Office and relevant software.
• Experience in recruitment and training of employees.

Responsibilities

• Assist in day-to-day management of operations and supervise employees to ensure timely, high-quality task completion.
• Help develop and implement strategies to improve productivity and efficiency.
• Monitor KPIs to identify areas for improvement and drive growth.
• Ensure employees are trained with necessary skills for their roles.
• Foster a positive, professional work environment and teamwork.
• Coordinate communication between departments to ensure smooth operations.
• Assist in recruitment, onboarding, and training of new staff.
• Handle customer complaints and resolve issues promptly and satisfactorily.
• Monitor budget and allocate resources effectively.
• Stay informed on industry trends and propose process improvements.

Skills

Leadership

Communication

Problem-solving

Decision-making

Training

Recruitment

Budget management

KPI analysis

Team management

Customer service

Education

Bachelor's degree in Business Administration, Management, or a related field

Tools

Microsoft Office

Job description

The Assistant Manager will be responsible for assisting the management team in overseeing the daily operations of the company. This includes managing and supervising a team of employees, ensuring that all tasks are completed efficiently and effectively, and maintaining a high level of customer satisfaction. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of success in a similar role.

Key Responsibilities

• 1. Assist in the day-to-day management of the company's operations, including overseeing the work of employees and ensuring that all tasks are completed on time and to a high standard.
• 2. Help develop and implement strategies to improve productivity and efficiency within the company.
• 3. Monitor and analyze key performance indicators to identify areas for improvement and implement solutions to drive business growth.
• 4. Ensure that all employees are trained and equipped with the necessary skills to perform their roles effectively.
• 5. Maintain a positive and professional working environment, promoting teamwork and collaboration among employees.
• 6. Act as a liaison between different departments to ensure smooth communication and coordination.
• 7. Assist in the recruitment, onboarding, and training of new employees.
• 8. Handle customer complaints and resolve issues in a timely and satisfactory manner.
• 9. Monitor and manage the company's budget, ensuring that resources are allocated appropriately.
• 10. Keep up-to-date with industry trends and developments, and make recommendations for improvements to processes and procedures.

Requirements

• 1. Bachelor's degree in Business Administration, Management, or a related field.
• 2. Minimum of 3 years of experience in a supervisory or management role.
• 3. Strong leadership and communication skills.
• 4. Excellent problem-solving and decision-making abilities.
• 5. Proven track record of driving business growth and achieving targets.
• 6. Knowledge of industry best practices and trends.
• 7. Ability to work well under pressure and meet tight deadlines.
• 8. Proficient in Microsoft Office and other relevant software.
• 9. Experience in the recruitment and training of employees.