MANAGEMENT ASSOCIATE (TRAINEE MANAGER)

PEDRO GROUP PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Pedro Group Pte. Ltd. invites candidates to join a Management Associate program designed to develop potential leaders for Shop Manager roles within its retail outlets. The program accelerates exposure across the Retail Sales Career Path, including hands-on experience and leadership development.

The progression prepares you to manage a local store and team, drive sales targets, and uphold customer service standards in a dynamic retail environment.

Qualifications

• Must have a Degree in Business Management or related discipline.
• Strong interpersonal skills and a customer‑oriented mindset.
• Willing to work retail hours in a fast‑paced environment.

Responsibilities

• Trainees undergo Retail Exposure Program including sales/service, stock room, pricing and product knowledge.
• Phase 2 Leadership Development Program includes leading and coaching sales associates, managing inventories and store displays.
• Assisting in achieving sales targets and maintaining professional customer care and service standards.

Education

Degree in Business Management or related discipline

Job description

At Pedro Group Pte Ltd, our mission is to offer high quality products and services with a commitment to perfection. We rely on each and every employee to help us meet this goal. In the Management Associate program, we are committed to develop potential candidates to be our Shop Manager who will lead the success of our retail outlet towards greater heights. You will be exposed through an accelerated program that exposes you to the whole spectrum of the Retail Sales Career Path.

Programme Progression

Management Trainees are required to successfully perform the following roles as part of their progression with the company in retail operations:

Career Path for candidates

Customer Service Executive > Senior Customer Service Executive > Supervisor > Training Assistant Shop Manager > Assistant Shop Manager > Training Shop Manager > Shop Manager

Shop Manager

This program will take approximately 1 - 2 years depending on the performance of the management associate. Our Shop Manager will manage a local retail store and the team.

The Program

Phase 1: Retail Exposure Program

Trainees will undergo OJT by assigned buddy and perform the roles of sales/service professional and Shop Manager. Following are some hands‑on skills that trainees will have to be competent at:

• Shop Tour - Understanding the trading areas
• Selling Floor - Display standards, color coordination of products etc
• Stock Room - Inventory Management
• Pricing & Product Knowledge
• Promotion & Sales Process
• Customer Service Standards
• Sales / Targets Achievement
• People Management and Development
• Documentation and procedures

Phase 2: Leadership Development Program

Leading & Coaching Sales Associate in the retail outlets for the day‑to‑day sales and operations duties

• Managing sales targets including setting and monitoring of sales targets
• Responsible for maintaining professional standards of customer care including managing customer feedback, performing customer recovery and etc.
• Managing inventories of the outlets including organizing the storeroom, ensuring adequate stock level & sizing
• Managing visual display
• Executing other administrative duties that include: conducting staff appraisal, staff scheduling and roster, setting of sales targets and etc.
• Quarterly presentations to the Operations Team and Management

We are looking for talent who are:

• Must have a Degree in Business Management or related discipline
• Willing to work retail hours
• Willing to work in a fast‑paced environment.
• Possess effective interpersonal skills and love to interact with people from all walks of life
• Sales oriented and passionate for achieving of sales targets
• Possess good salesmanship and sense of entrepreneurship
• Able to work effectively with a diverse workforce i.e. people of different ages, races and etc
• Maintaining a well‑groomed, professional appearance while at work.
• Strong interest in fashion styling
• Fun, vibrant & outgoing personality with great personal style
• Keen sense of fashion and a passion for the fashion industry

Interested candidates are invited to submit a detailed resume, stating current / last drawn salary, expected salary, and availability together with a recent photograph.

We thank you for your application and we regret to inform that only shortlisted candidates will be notified. All resumes will be kept strictly confidential. Thank you.