M36 - Project Manager (BCP&DR)

FPT ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

FPT Asia Pacific PTE. LTD. is seeking an experienced Project Manager to oversee the maintenance and operations of enterprise systems, ensuring reliability and alignment with business objectives.

The role covers end-to-end project delivery, budgets, risks, and stakeholder engagement across cross‑functional teams. You will manage maintenance contracts, service levels, and vendor performance while coordinating system enhancements, incident resolution, and continuous improvement efforts.

Qualifications

• Experience in IT Project Management, System Maintenance, or IT Operations.
• Strong experience managing vendors, service providers, contracts, and SLAs.
• Experience with project budgeting, procurement, risk management, and stakeholder management.
• Good understanding of BCP, DR, system operations, and incident/problem management.
• Familiarity with CI/CD pipelines and application support processes.
• Strong communication, coordination, documentation, and stakeholder management skills.
• Able to independently manage projects and work effectively with cross-functional teams.

Responsibilities

• Oversee end-to-end system maintenance, operations, renewals, and technology refresh initiatives.
• Ensure system uptime, availability, performance, and operational stability.
• Manage maintenance contracts, SLAs, vendors, and service provider performance.
• Coordinate system enhancements, incident resolution, problem management, and continuous improvements.
• Support BCP and DR exercises.
• Monitor system health, KPIs, risks, issues, and service performance.
• Manage project budgets, change requests, service requests, resources, and cost forecasts.
• Coordinate with business users, technical teams, vendors, and senior stakeholders.
• Support procurement activities including vendor evaluation, tenders and contract management.
• Work with technical teams on government applications, internal tools, and CI/CD processes.
• Prepare project reports, management papers, business cases, proposals, and approval submissions.
• Maintain proper project, contract, procurement, and operational documentation.

Skills

IT Project Management

Vendor management

Budget & procurement

Stakeholder management

BCP/DR knowledge

CI/CD familiarity

Documentation

Cross‑functional collaboration

Risk management

Tools

CI/CD pipelines

Job description

About the Role

We are looking for an experienced Project Manager to oversee the maintenance and operations of enterprise systems. You will manage end-to-end project delivery, system operations, vendors, contracts, budgets, risks, and stakeholders to ensure systems remain reliable and aligned with business objectives.

Key Responsibilities

• Manage end-to-end system maintenance, operations, renewals, and technology refresh initiatives.
• Ensure system uptime, availability, performance, and operational stability.
• Manage maintenance contracts, SLAs, vendors, and service provider performance.
• Coordinate system enhancements, incident resolution, problem management, and continuous improvements.
• Support Business Continuity Planning (BCP) and Disaster Recovery (DR) exercises.
• Monitor system health, operational KPIs, risks, issues, and service performance.
• Manage project budgets, change requests, service requests, resources, and cost forecasts.
• Coordinate with business users, technical teams, vendors, and senior stakeholders.
• Support procurement activities, including vendor evaluation, tenders, and contract management.
• Work with technical teams on government applications, internal tools, and CI/CD processes.
• Prepare project reports, management papers, business cases, proposals, and approval submissions.
• Maintain proper project, contract, procurement, and operational documentation.

Requirements

• Experience in IT Project Management, System Maintenance, or IT Operations.
• Strong experience managing vendors, service providers, contracts, and SLAs.
• Experience with project budgeting, procurement, risk management, and stakeholder management.
• Good understanding of BCP, DR, system operations, and incident/problem management.
• Familiarity with CI/CD pipelines and application support processes.
• Strong communication, coordination, documentation, and stakeholder management skills.
• Able to independently manage projects and work effectively with cross-functional teams.