Luxury Watch After-Sales Specialist

HOB HOUSE OF BRANDS SOUTH EAST ASIA PTE. LTD.; Singapore; Sur place; SGD 36 000 - 54 000; Plein temps

Résumé du poste

Breitling, a world-renowned Swiss luxury watch manufacturer, seeks a Customer Service Associate for our After-Sales Service department in Singapore. You will interact with clients to deliver an exceptional experience and uphold the brand’s high standards.

The role focuses on responding to inquiries, providing model information, and coordinating with internal teams for repairs and after-sales support, while maintaining CRM records and handling general administrative duties.

Qualifications

• Proven track record in delivering high-quality customer service.
• Strong written and verbal communication, with a calm and empathetic approach.
• Ability to multitask and stay organized in a fast-paced environment.

Responsabilités

• Respond to customer inquiries via phone and email.
• Provide accurate information about watch models, features, pricing, warranties, and services.
• Assist customers with product care, maintenance, and usage guidelines.

Connaissances

Customer service

Communication

Problem solving

Organizational skills

Team player

Description du poste

Breitling, a world-renowned Swiss luxury watch manufacturer, seeks a Customer Service Associate for our After-Sales Service department in Singapore. You will interact with clients to deliver an exceptional experience and uphold the brand’s high standards.

The role focuses on responding to inquiries, providing model information, and coordinating with internal teams for repairs and after-sales support, while maintaining CRM records and handling general administrative duties.