Luxury Retail Store Manager (Outlet) (ID: 708291)

PERSOL; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

PERSOL SINGAPORE PTE LTD is recruiting a Store Manager to lead our retail store, drive sales, and deliver exceptional customer service in Singapore. You will supervise store operations, motivate the team, and ensure high standards in service, merchandising, and maintenance relationships.

The role requires 1–3 years of store management experience in retail or service sectors, with the ability to work evenings, weekends, and holidays as needed.

Qualifications

• Minimum of 1 to 3 years of experience as a Store Manager in the retail or service sector.
• Proven ability to succeed in a fast-paced retail environment.
• Experience in leading and inspiring a team to exceed performance expectations.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Strong customer service and communication skills.
• Flexibility to work evenings, weekends, and holidays as needed.
• Customer-centric mindset with established relationships with maintenance vendors and contractors.

Responsibilities

• Oversee store productivity and meet sales targets as forecasted.
• Cultivate a customer-focused atmosphere prioritizing sales and service excellence.
• Provide continuous feedback to enhance service experiences in the store.
• Build effective relationships with key stakeholders to achieve sales objectives.
• Ensure the store environment adheres to visual merchandising and upkeep standards.
• Identify and develop underperforming personnel through targeted support and counseling.
• Recognize individual performance and communicate effectively.
• Develop strategies to address significant business challenges and influence outcomes.

Skills

Customer service

Communication

Team leadership

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Responsibilities:

• Oversee store productivity and meet sales targets as forecasted.




• Cultivate a customer-focused atmosphere prioritizing sales and service excellence.




• Provide continuous feedback to enhance service experiences in the store.




• Build effective relationships with key stakeholders to achieve sales objectives.




• Ensure the store environment adheres to visual merchandising and upkeep standards.




• Identify and develop underperforming personnel through targeted support and counseling.




• Recognize individual performance and communicate effectively.




• Develop strategies to address significant business challenges and influence outcomes.

Requirements:

• Minimum of 1 to 3 years of experience as a Store Manager in the retail or service sector.




• Proven ability to succeed in a fast-paced retail environment.




• Experience in leading and inspiring a team to exceed performance expectations.




• Proficiency in Microsoft Excel, Word, and Outlook.




• Strong customer service and communication skills.




• Flexibility to work evenings, weekends, and holidays as needed.




• Customer-centric mindset with established relationships with maintenance vendors and contractors.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)