Luxury Retail Intern: Store Ops & Guest Experience

Carousell Group; Singapore; On-site; SGD 17,000 - 23,000; Part time

Job summary

Carousell Group in Singapore is seeking a dynamic retail intern with a passion for luxury to assist store operations. You will gain hands-on experience in sales support, customer service and visual merchandising, with exposure to inventory management and administrative tasks.

During the 6-month internship, you will work weekends and public holidays on a roster, contribute to in-store campaigns and events, and learn from the retail management team while delivering positive customer experiences.

Qualifications

• 6-month internship
• Ability to work on weekends and selected public holidays (roster basis)
• Excellent communication and interpersonal skills
• Customer service oriented: focus on positive customer experience
• Proactive and self-motivated: willing to learn
• Organized: manage tasks in a retail environment
• Proficiency in Google Sheets, Google Docs and Google Slides

Responsibilities

• Customer service: greet customers, answer questions, provide product recommendations, assist with sales transactions
• Store operations: stock shelves, replenish inventory, organize displays, keep the store clean and presentable
• Sales support: inform customers about promotions, sign them up for newsletters, assist with closing sales
• Inventory management: assist with counts, track stock levels, help with receiving deliveries
• Administrative tasks: prepare basic reports, maintain records, assist with general office tasks
• Visual merchandising: set up displays, arrange merchandise, plan store layouts
• Special projects: support campaigns, live streams in-store, assist with online store tasks
• Management assistance: learn from and support the retail management team

Skills

Customer service

Communication

Interpersonal skills

Proactive

Organized

Tools

Google Sheets

Google Docs

Google Slides

Job description

Carousell Group in Singapore is seeking a dynamic retail intern with a passion for luxury to assist store operations. You will gain hands-on experience in sales support, customer service and visual merchandising, with exposure to inventory management and administrative tasks.

During the 6-month internship, you will work weekends and public holidays on a roster, contribute to in-store campaigns and events, and learn from the retail management team while delivering positive customer experiences.