Luxury Retail Client Advisor

Wristime Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Wristime Pte Ltd invites you to join its luxury boutique in Singapore, offering rare and collectible timepieces to an international clientele. You will learn horology, assist clients, and build relationships with collectors while delivering a polished, high-end service experience.

Ideal candidates have a background in luxury retail or client servicing, strong English, and a confident, professional presentation.

Qualifications

• Experience in luxury retail, sales, hospitality or client servicing preferred.
• Watch industry experience advantageous but not required; training will be provided.
• Confident, personable and comfortable engaging with clients.
• Good written and spoken English.
• Well-presented with a service-oriented attitude.
• Proactive, responsible and attentive to detail.
• Willingness to learn about luxury watches, brands and collectible references.

Responsibilities

• Deliver a personalised and professional client experience across in-store and online channels.
• Conduct client appointments and assist with watch selections, purchases and enquiries.
• Build strong relationships with new and existing clients and follow up on sales opportunities.
• Prepare watches for client viewings and online listings.
• Prepare watches for listings, packaging and shipment to clients.
• Assist with after-sales matters and client follow-ups.
• Maintain a polished and professional boutique environment.

Skills

Luxury retail

Sales

Customer service

English communication

Job description

Join Wristime Luxury Watches and build your career in high-end luxury retail while working closely with rare and collectible timepieces, seasoned collectors and an international clientele. This role offers the chance to immerse yourself in the world of horology — gaining hands-on exposure to fine watches, understanding the history, craftsmanship and intricacies behind them, and building relationships with collectors and clients from around the world. You'll learn to advise clients with confidence, understand different collecting preferences, and develop the communication and relationship-building skills needed to grow in high-end luxury retail.

Key responsibilities

Deliver a personalised and professional client experience across in-store and online channels

Conduct client appointments and assist with watch selections, purchases and enquiries

Build strong relationships with new and existing clients and follow up on sales opportunities

Prepare watches for client viewings and online listings

Prepare watches for listings, packaging and shipment to clients

Assist with after-sales matters and client follow-ups

Maintain a polished and professional boutique environment

About you

Experience in luxury retail, sales, hospitality or client servicing is preferred

Watch industry experience is advantageous but not required — training will be provided

Confident, personable and comfortable engaging with clients

Good written and spoken English

Well-presented with a professional and service-oriented attitude

Proactive, responsible and attentive to detail

Comfortable working independently and within a close-knit team

Strong willingness to learn about luxury watches, brands and collectible references