Luxury eCommerce Project Coordinator – Omnichannel

Tiffany; Singapore; On-site; SGD 50,000 - 73,000; Full time

Job summary

Tiffany & Co. is seeking an Ecommerce Coordinator in Singapore to drive the go-live and hypercare management for our regional ecommerce expansion.

You will work closely with cross-functional regional teams to ensure seamless integration of OMS, WMS, ERP, and carriers, then manage returns, personalization, and daily distribution tasks. Ideal candidates have 1–2 years in supply chain within luxury/retail, strong Excel skills, and the ability to analyze data and communicate clearly.

Qualifications

• Bachelor’s degree or equivalent.
• 1-2 years’ experience in Supply Chain, sales and stock analysis in Luxury or retail.
• Advanced proficiency in Excel.
• Excellent written/verbal communication and diplomacy skills.
• Strong analytical skills and detail oriented.

Responsibilities

• Coordinate ecommerce expansion and omnichannel capabilities implementation.
• Hypercare management post go-live and SOP definition.
• Warehouse team support for returns, personalization, and inventory reconciliation.
• Planning team support for sold orders and automation using AI tools.
• Liaise with stores and cross-functional regional/global teams.

Skills

Advanced Excel

Analytical skills

Attention to detail

Communication skills

Supply chain experience

Education

Bachelor’s degree or equivalent

Tools

Power BI

Business Objects

Job description

Tiffany & Co. is seeking an Ecommerce Coordinator in Singapore to drive the go-live and hypercare management for our regional ecommerce expansion.

You will work closely with cross-functional regional teams to ensure seamless integration of OMS, WMS, ERP, and carriers, then manage returns, personalization, and daily distribution tasks. Ideal candidates have 1–2 years in supply chain within luxury/retail, strong Excel skills, and the ability to analyze data and communicate clearly.