Luxury Bar Manager — Elevate Service & Bar Profitability

Mandarin Oriental; Singapore; On-site; SGD 67,000 - 100,000; Full time

Benefits offered by this job

Learning & Development

MOstay programme

Health & Colleague Wellness

Retirement Plans

Job summary

Mandarin Oriental Singapore is seeking a Bar Manager to lead the team in a luxury hotel setting, ensuring exceptional guest service and adherence to standards. You will supervise daily operations, manage budgets, and collaborate with the kitchen to maintain quality and profitability.

The role requires 5+ years of Bar Manager experience in international luxury groups, strong leadership, and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum five (5) years of experience as Bar Manager in international luxury hotel groups.
• Service-oriented team player with strong leadership and people skills.
• Able to multi-task and work in a fast-paced environment.

Responsibilities

• Assist in the operations to ensure that guest satisfaction is monitored and where appropriate, rectified throughout their experience.
• Enforce and monitor that all operational standards, as per policies, SOP and quality measures are in place at all times.
• Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly.
• Assist in the preparation of the department Sales and Marketing plans.
• Ensure outlets' operational budget is in line and costs are strictly controlled maximizing profitability.
• Maximize profitability of the bar by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority.
• Ensure guest needs and guest expectations are met by providing an efficient and professional service.
• Liaise with the Kitchen team to ensure consistent standard of food quality, efficient profitability and creative presentation.
• Provide leadership, direction and support to all bar colleagues at any time.
• Train, evaluate and schedule all colleagues in accordance with the applicable standards, policies and as per the overall business requirements.

Skills

Leadership

People skills

Multi-tasking

Team player

Job description

Mandarin Oriental Singapore is seeking a Bar Manager to lead the team in a luxury hotel setting, ensuring exceptional guest service and adherence to standards. You will supervise daily operations, manage budgets, and collaborate with the kitchen to maintain quality and profitability.

The role requires 5+ years of Bar Manager experience in international luxury groups, strong leadership, and the ability to multitask in a fast-paced environment.