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Public Service Division seeks a Manager, Vehicle Quota & Registration in Singapore to lead daily operations for vehicle quota and registration, including e-scooters, liaising with external agencies and internal stakeholders.
You will review policies, formulate strategies for bidding and allocation of Certificates of Entitlement and vehicle ownership/registration, taxes and fees, refunds, and numbers, and guide staff to deliver quality outcomes.
Manager, Vehicle Quota & Registration
You will report to the Deputy Director, Vehicle Registration & Quota, and oversee the day-to-day operations of all matters related to the vehicle quota and registration of motor vehicles, including e-scooters, in Singapore.
You will conduct regular reviews of operational policies and vehicle schemes, and formulate strategies for the effective implementation of works relating to the bidding and allocation of Certificates of Entitlement, vehicle ownership and registration, collection of vehicle taxes and fees, refunds and schemes, and vehicle registration numbers.
You will need to liaise with representatives from external parties and support internal stakeholders on matters pertaining to vehicle quota and registration.
You must be able to manage complex feedback, complaints, and appeals from customers, and guide and assess staff’s evaluations on such issues. This includes providing advice to the public and external agencies on vehicle quota and registration matters and schemes.
You will be expected to manage your team’s performance and ensure quality deliverables by guiding staff with their assigned tasks, reviewing their performance, and identifying their training needs.
As part of the shortlisting process for the role, you may be required to complete a medical declaration and /or undergo further assessment.