[LTA-TRO] PRINCIPAL / SENIOR / EXECUTIVE, INVESTIGATIONS (1-YEAR TEMPORARY CONTRACT)

Public Service Division; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Public Service Division seeks a Principal/Senior/Executive to conduct investigations under the Road Traffic Act and related legislation, ensuring prompt and fair actions against offenders. You will manage case files, interview witnesses, and prepare papers and court documentation.

The role requires 2-3 years of investigations experience, strong communication, and ability to work independently. Experience with MS Office and AI tools is desirable.

Qualifications

• Knowledge in any discipline from a recognized institution.
• 2-3 years of relevant investigations/enforcement experience; customer service exposure is a plus.
• Good communication, writing, interpersonal and analytical skills.
• Ability to work independently and interact effectively with people.
• Meticulous and resourceful.
• Proficient in MS Office and AI tools.

Responsibilities

• Conduct case file investigations with preparation and evidence gathering.
• Interview individuals connected to cases to collect facts.
• Perform field work and site visits for evidence collection.
• Prepare investigation papers and recommend actions based on facts and guidelines.
• Draft court charges, summonses or notices upon investigation completion.
• Coordinate with internal and external parties to ensure smooth investigations.
• Subpoena witnesses for court hearings and provide testimony when required.
• Attend court hearings to present evidence and support trials.

Skills

Communication

Writing

Interpersonal skills

Analytical

Independent工作

Meticulous

Resourceful

Customer service awareness

Education

Any discipline from a recognized institution

Tools

MS Office

AI tools

Job description

[What the role is]

[LTA-TRO] PRINCIPAL / SENIOR / EXECUTIVE, INVESTIGATIONS (1-YEAR TEMPORARY CONTRACT)

To conduct investigations into relevant violations under the Road Traffic Act (RTA), Active Mobility Act (AMA) and other legislations administered by LTA, including their subsidiary legislations, ensuring prompt and fair actions are taken against offenders.

[What you will be working on]

Conduct case file investigations

• Pre-interview preparation work such as preliminary information gathering, facts/antecedent checking and organization
• Conduct interviews with person(s) connected to the case to gather facts and information
• Conduct field work and site visits to secure evidence, if required
• Prepare investigation papers and make recommendations (based on case facts and guidelines) on the actions to be taken against culpable person(s)
• Prepare appropriate Court charges, summonses or Notices of Traffic/ Active Mobility Offence against offender(s) upon completion of investigations and approval by OC/CIO/GC (where applicable)
• Coordinate and work with various parties (both internal and external) to ensure smooth flow of the investigation process
• Subpoena witness(es) for Court hearings as required by LTA’s prosecutor or DPP
• Attend Court hearings to testify and provide evidence for Court trials
• To complete duties assigned by supervisors within the stipulated timeline

Support in assessment of appeals

• Provide inputs to support INV Appeals Team in the assessment of appeals for investigation cases

Other administrative functions

• Handle enquiries and feedback on investigation-related issues through emails, phone calls, EFMS, or ECMS referrals from GC and LTA’s Call Centre

[What we are looking for]

• Knowledge in any discipline from a recognized institution
• 2-3 years of relevant experience in investigations and enforcement functions. Some experience in customer service would be beneficial.
• Good communication, writing, interpersonal and analytical skills;
• Able to work independently and interact effectively with people;
• Meticulous and resourceful; and
• Good working knowledge on full suite of MS and AI tools

As part of the shortlisting process for the role, you may be required to complete a medical declaration and /or undergo further assessment.