[LTA-TRO] PRINCIPAL / SENIOR / EXECUTIVE, INVESTIGATIONS (1-YEAR TEMPORARY CONTRACT)

LTA Land Transport Authority; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

LTA Land Transport Authority in Singapore seeks a Principal/Senior/Executive, Investigations for a 12-month temporary contract to conduct investigations into offences under the Road Traffic Act, Active Mobility Act, and related legislations. You will compile case files, prepare information, and conduct interviews and fieldwork to secure evidence.

The role requires 2–3 years in investigations/enforcement, strong communication and analytical skills, and proficiency with MS Office and AI tools.

Qualifications

• Knowledge in any discipline from a recognized institution.
• 2-3 years of relevant experience in investigations and enforcement functions.
• Some experience in customer service would be beneficial.
• Good communication, writing, interpersonal and analytical skills; able to work independently and interact effectively with people; meticulous and resourceful.
• Good working knowledge on full suite of MS and AI tools.

Responsibilities

• Conduct case file investigations.
• Pre-interview preparation work such as preliminary information gathering, facts/antecedent checking and organization.
• Conduct interviews with person(s) connected to the case to gather facts and information.
• Conduct field work and site visits to secure evidence, if required.
• Prepare investigation papers and make recommendations on actions to be taken against culpable person(s).
• Prepare appropriate Court charges, summonses or Notices of Traffic/ Active Mobility Offence against offenders upon completion of investigations and approval by OC/CIO/GC.
• Coordinate with various parties to ensure smooth flow of the investigation process.
• Subpoena witness(es) for Court hearings as required by LTA's prosecutor or DPP.
• Attend Court hearings to testify and provide evidence for Court trials.
• Complete duties assigned by supervisors within the stipulated timeline.
• Support in assessment of appeals and inputs to INV Appeals Team.
• Provide customer enquiries and feedback support through emails, calls, EFMS or ECMS referrals.

Skills

Investigations

Enforcement

Communication

Independent work

Education

Degree in any discipline

Tools

MS Office

AI tools

Job description

PRINCIPAL / SENIOR / EXECUTIVE, INVESTIGATIONS (1-YEAR TEMPORARY CONTRACT)

What the role is

To conduct investigations into relevant violations under the Road Traffic Act (RTA), Active Mobility Act (AMA) and other legislations administered by LTA, including their subsidiary legislations, ensuring prompt and fair actions are taken against offenders.

What you will be working on

• Conduct case file investigations
• Pre-interview preparation work such as preliminary information gathering, facts/antecedent checking and organization
• Conduct interviews with person(s) connected to the case to gather facts and information
• Conduct field work and site visits to secure evidence, if required
• Prepare investigation papers and make recommendations (based on case facts and guidelines) on the actions to be taken against culpable person(s)
• Prepare appropriate Court charges, summonses or Notices of Traffic/ Active Mobility Offence against offender(s) upon completion of investigations and approval by OC/CIO/GC (where applicable)
• Coordinate and work with various parties (both internal and external) to ensure smooth flow of the investigation process
• Subpoena witness(es) for Court hearings as required by LTA's prosecutor or DPP
• Attend Court hearings to testify and provide evidence for Court trials
• To complete duties assigned by supervisors within the stipulated timeline
• Support in assessment of appeals
• Provide inputs to support INV Appeals Team in the assessment of appeals for investigation cases
• Other administrative functions
• Handle enquiries and feedback on investigation-related issues through emails, phone calls, EFMS, or ECMS referrals from GC and LTA's Call Centre

What we are looking for

Knowledge in any discipline from a recognized institution

2-3 years of relevant experience in investigations and enforcement functions

Some experience in customer service would be beneficial

Good communication, writing, interpersonal and analytical skills; Able to work independently and interact effectively with people; Meticulous and resourceful; and Good working knowledge on full suite of MS and AI tools

As part of the shortlisting process for the role, you may be required to complete a medical declaration and /or undergo further assessment.