[LTA-TRO] ASSISTANT MANAGER, VIOLATION MANAGEMENT

Public Service Division; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Public Service Division is seeking an Assistant Manager to support the implementation of a new Enforcement System. You will work closely with internal / external stakeholders, IT teams, and appointed vendor to ensure successful project execution from initiation through post-deployment.

The role involves coordinating workshops, drafting tender specifications, supporting UAT, and organizing training and project meetings to drive a smooth transition.

Qualifications

• 3–5 years of IT project management, business analysis, or public sector systems experience.
• Strong communication skills and stakeholder management.
• Familiarity with government procurement and approval processes is an asset.
• Experience in Agile projects and UI/UX is a plus.

Responsibilities

• Conduct and coordinate workshops to gather and reconcile business requirements.
• Prepare and manage submissions and approvals for project aspects.
• Assist in drafting detailed tender specifications aligned with requirements.
• Organise requirements sessions with stakeholders and vendors post-contract award.
• Translate user inputs into documentation for design and implementation.
• Coordinate and support UAT planning, execution, and issue resolution.
• Support end-user training to ensure smooth system transition.
• Organise project meetings with agendas and minutes.

Skills

IT project mgmt

Business analysis

Public sector systems

Job description

[What the role is]

[LTA-TRO] ASSISTANT MANAGER, VIOLATION MANAGEMENT

[What you will be working on]

We are looking for an Assistant Manager to support the implementation of a new Enforcement System. You will work closely with internal / external stakeholders, IT teams, and appointed vendor to ensure successful project execution from initiation through post-deployment.

[What you will be working on]

• Conduct and coordinate workshops to gather, document, and reconcile business requirements and user expectations

• Prepare and manage submissions and approvals for various aspects of the project

• Assist in the preparation of detailed tender specifications in alignment with business and system requirements

• Organize and participate in detailed requirements sessions with stakeholders and vendors following contract award

• Work with vendor to translate user inputs and business needs into detailed documentation for system design and implementation

• Coordinate and support User Acceptance Test (UAT) planning, execution, issue tracking, and resolution with users and vendors

• Support the planning and execution of end-user training sessions to ensure smooth transition to the new system

• Organise and coordinate project meetings, including preparation of agendas and writing minutes of meetings

[What we are looking for]

• Knowledge in any discipline

• 3–5 years of relevant experience in IT project management, business analysis, or public sector systems

• Strong communication (verbal and written) and stakeholder management skills

• Familiarity with government procurement and approval processes is an added advantage

• Experience in systems development projects with Agile methodology and UI/UX design is a plus

• Highly organized, proactive, able to work independently and as a team in a fast-paced working environment

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.