[LTA-TRO] ASSISTANT/DEPUTY MANAGER/MANAGER,STRATEGIC COMMUNICATIONS & ENGAGEMENT

Land Transport Authority (LTA); Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Land Transport Authority (LTA) in Singapore seeks an Assistant/Deputy Manager/Manager for Strategic Communications & Engagement. You will lead service excellence initiatives, organise events, and craft compelling narratives to convey LTA’s priorities and impact to diverse audiences.

You will develop content across digital channels, manage information flows, and present at senior forums. The role requires 4+ years in strategic communications and 2+ years in leadership, with strong storytelling

Qualifications

• > Knowledge in communications, with at least 4 years in strategic communications, stakeholder engagement, or related functions.
• > At least 2 years of leadership or supervisory experience.
• > Proficient in video production and editing; CapCut and Canva experience preferred.
• > Strong strategic thinking and storytelling abilities.
• > Excellent organizational and project management skills.
• > Collaborative and adaptable in cross-functional environments.

Responsibilities

• > Lead planning and execution of service excellence initiatives and recognition programmes aligned to Group values and strategy.
• > Organise end-to-end events, manage vendors and partnerships for quality outcomes.
• > Develop and implement communication strategies for internal and external audiences.
• > Create high-quality content including digital collaterals, intranet materials, and multimedia assets.
• > Oversee information channels and reporting to support informed decisions.
• > Develop presentations for senior forums translating complex work into clear narratives.
• > Manage a portfolio of cross-functional projects with proactive risk tracking and timely delivery.

Skills

Strategic communications

Stakeholder engagement

Leadership

Video production

Video editing

Storytelling

Project management

CapCut

Canva

Tools

CapCut

Canva

Job description

[What the role is]

ASSISTANT/DEPUTY MANAGER/MANAGER,STRATEGIC COMMUNICATIONS & ENGAGEMENT

[What you will be working on]

Key Responsibilities:

• 1. Lead the planning and execution of service excellence initiatives, including presentation ceremonies and recognition programmes, ensuring these are delivered with purpose and aligned to the Group's values and strategic direction.
• 2. Drive the end-to-end organisation of events that foster team cohesion, staff development, and learning - from conceptualisation through to delivery - including managing vendor relationships and external partnerships to ensure quality outcomes.
• 3. Partner with stakeholders across the Group to develop and implement communication strategies that clearly and compellingly convey the Group's work, priorities, and impact to internal and external audiences.
• 4. Conceptualise and produce high-quality, creative content - including digital collaterals, intranet materials, and multimedia assets - that strengthens the Group's communications presence and engages diverse audiences effectively.
• 5. Oversee the Group's e-information channels and management reporting processes, ensuring that information is accurate, timely, and presented in a way that supports informed decision-making at all levels.
• 6. Develop and deliver compelling presentations and briefings for senior forums, translating complex information about the Group's work and strategic interests into clear and persuasive narratives.
• 7. Manage a portfolio of cross-functional projects, proactively tracking progress, anticipating risks, and ensuring timely delivery in alignment with broader organisational goals.

[What we are looking for]

• Knowledge in any discipline, with at least 4 years of experience in strategic communications, stakeholder engagement, or related functions.
• At least 2 years of leadership or supervisory experience, with a track record of motivating and developing team members.
• Proficient in video production and editing, and in creating visual content using tools such as CapCut and Canva; broader experience with digital communications platforms would be an advantage.
• Strong strategic thinking and storytelling skills, with the ability to translate organisational priorities into compelling communications and engagement initiatives.
• Excellent organisational and project management skills, with the ability to manage multiple workstreams and deadlines in a fast-paced environment.
• Collaborative, resourceful, and adaptable - able to build trust with diverse stakeholders and navigate ambiguity with confidence.

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment