Logistics Executive / Supervisor (5 days / Fast-paced / E-commerce)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Trust Recruit Pte Ltd is seeking a hands-on operations professional to oversee the company’s warehouse workflows, inventory, equipment and personnel from the West Area location. The role requires coordinating with managers and merchants to ensure smooth operations and timely reporting to Management.

You will develop onboarding and QA protocols, identify bottlenecks, and propose improvements with data-backed examples aimed at increasing efficiency and profits.

Qualifications

• Experience in managing operational workflows and ensuring efficient processes.

Responsibilities

• Oversees a company's operational workflow, inventory, equipment and people.
• Resolve operational issues and disputes promptly or prevent them from happening.
• Maintain communication with managers, staff, and merchants to ensure proper operations and report to Management.
• Submit proposals with supporting data to improve workflow and profit margins.
• Develop and maintain quality assurance protocols and onboarding documentation for all departments.
• Increase efficiency of existing processes to boost internal capacity.
• Meet warehouse operational SLAs through management, problem-solving and coaching.
• Coordinate on-site with operations backend teams for efficiency, safety and accuracy.
• Analyze data reports to identify bottlenecks and drive performance improvements.
• Improve throughput and delivery performance continuously.
• Demonstrate strong Excel knowledge.

Skills

Excel

Job description

Working Location: West Area

Trust Recruit Pte Ltd

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Responsibilities:

• Oversees a company's operational workflow, inventory inventory, equipment and people.
• Resolve operational issues and disputes promptly or prevent it from even happening.
• Maintain constant communication with managers, staff, and merchants to ensure proper operations of the company with brief summary to the Management.
• Submit proposals or suggestions with supporting back up examples which can improve the workflow and increase profit margins within the organisation.
• Develop, implement, and maintain quality assurance protocols, this includes a proper onboarding documentation process for all departments (Operational Handbook).
• Increase the efficiency of existing processes and procedures to enhance the company's internal capacity.
• Meet warehouse operational SLA's by general management, problem-solving and employee coaching/training.
• On-site coordination with operations backend teams to ensure operational efficiency, safety and accuracy.
• Analysis of the data reports to identify performance bottleneck and improve the performance.
• Continuously improve the throughputs and attain a sustained level of delivery performance improvement.
• Strong Excel knowledge