Loan & Trade Operations Analyst — Transformation & Automation

JAC RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

JAC RECRUITMENT PTE. LTD. is seeking a Business Analyst to support transformation initiatives in Loan and Trade operations within a banking environment. The role focuses on documenting current workflows and designing future-state processes to boost efficiency and control.

In collaboration with PMs, PMO, branches, and external vendors, you will drive automation-related improvements and ensure high-quality process documentation across projects while coordinating with HQ and regional teams.

Qualifications

• Bachelor's degree in Business, Finance, Banking, IT or related field preferred.
• Minimum 3 years of experience in Loan and/or Trade Operations within banking.
• Minimum 3 years of experience in operational workflow improvement, process transformation or related banking projects.
• Strong knowledge of Loan and/or Trade Finance operations and related banking processes.
• Excellent analytical and problem-solving skills with the ability to evaluate and optimize operational workflows.
• Strong documentation skills including process mapping and workflow documentation.
• Excellent communication, stakeholder management and negotiation skills with ability to collaborate with business users, IT teams, external vendors and regional/headquarters stakeholders.
• Experience in automation, process improvement or digital transformation initiatives is a plus.

Responsibilities

• Collaborate with PMs, PMO teams, branch users and external vendors to ensure smooth project execution and delivery.
• Analyze and document existing (As-Is) operational workflows within Loan and Trade functions.
• Design and recommend future-state (To-Be) processes to improve efficiency, productivity, and control through process enhancements and automation solutions.
• Partner with automation and technology teams to support development, testing, implementation and migration of process improvement initiatives.
• Facilitate effective communication and coordination among business users, IT teams, external vendors, and HQ stakeholders to address project requirements, issues and inquiries.
• Prepare and maintain high-quality business process documentation, workflow diagrams, and project-related deliverables.

Skills

Analytical thinking

Stakeholder management

Process improvement

Documentation

Education

Bachelor's degree in Business/Finance/IT

Job description

JAC RECRUITMENT PTE. LTD. is seeking a Business Analyst to support transformation initiatives in Loan and Trade operations within a banking environment. The role focuses on documenting current workflows and designing future-state processes to boost efficiency and control.

In collaboration with PMs, PMO, branches, and external vendors, you will drive automation-related improvements and ensure high-quality process documentation across projects while coordinating with HQ and regional teams.