Live AI Data Operations Specialist

TikTok; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

TikTok is seeking an AI Data Operation Specialist to lead quality initiatives in content moderation for TikTok LIVE, combining human labeling with ML models. The role involves training AI models, analyzing moderation data, and collaborating across cross-functional teams to improve output quality and processes.

The candidate will work with BPO teams, label content, and contribute to model improvements while maintaining rigorous quality standards.

Qualifications

• Bachelor’s degree in a related field.
• 3+ years of AI data operation or analytics experience.
• Proficiency with Excel, Tableau, Power BI, or similar.
• Basic understanding of ML concepts and LLMs.
• Strong ability to analyze datasets and derive insights.
• Fluency in English; Thai language proficiency is required.

Responsibilities

• Ensure high-quality content benchmarking across BPO teams and support onboarding of new teams.
• Handle content labeling for specific queues and provide insights from labeled data.
• Train models using large datasets of labeled content and improve decision-making accuracy.
• Analyze moderation and labeling data to identify trends and inform solution planning.
• Maintain quality artifacts for content moderation and explore tech-enabled quality improvements.

Skills

Analytical thinking

English proficiency

Thai language

Education

Bachelor’s degree in related field

Tools

Excel

Tableau

Power BI

Job description

TikTok is seeking an AI Data Operation Specialist to lead quality initiatives in content moderation for TikTok LIVE, combining human labeling with ML models. The role involves training AI models, analyzing moderation data, and collaborating across cross-functional teams to improve output quality and processes.

The candidate will work with BPO teams, label content, and contribute to model improvements while maintaining rigorous quality standards.