Lifestyle Concierge - Mandarin Speaker

Aspire Lifestyles; Singapore; Hybrid; SGD 36,000 - 60,000; Full time

Job summary

Aspire Lifestyles in Singapore is seeking a full-time Lifestyle Concierge who speaks Mandarin to join our hybrid team. You will create tailored travel itineraries, arrange reservations, and curate bespoke lifestyle experiences for clients.

The role demands excellent client service, clear communication, and the ability to work independently and with teams in a hybrid setup. Previous hospitality, travel, or luxury service background is an advantage.

Qualifications

• Experience in Concierge Services and Reservations.
• Strong Customer Service and Communication skills.
• Fluency in Mandarin and English is required.
• Ability to work both independently and collaboratively in a hybrid environment.
• Previous experience in hospitality, travel, or customer-focused roles is an added advantage.

Responsibilities

• Create thoughtful travel itineraries and arrange reservations.
• Curate tailored lifestyle services for clients.
• Provide impeccable customer service with clear communication.
• Assist with reception tasks as needed in a hybrid environment.
• Be a proactive problem-solver to deliver extraordinary experiences.

Skills

Mandarin fluency

English fluency

Customer service

Reservations experience

Communication skills

Job description

Aspire Lifestyles is dedicated to crafting exceptional experiences that inspire and delight customers, turning everyday moments into extraordinary stories worth sharing. For over 25 years, their globally acclaimed, locally tailored services have provided innovative, white-labeled benefit solutions. Aspire Lifestyles offers top-tier services such as Concierge Services, Airport Assistance, Customized Experiences, Travel and Medical Assistance, and Digital Solutions. Their team of experts delivers unparalleled customer experiences, ensuring personalized, extraordinary outcomes for every individual.

Role Description

This is a full-time hybrid role for a Lifestyle Concierge - Mandarin Speaker based in Singapore, with the work-from-home flexibility. The Lifestyle Concierge will assist customers with diverse requests, including creating thoughtful travel itineraries, arranging reservations, and curating tailored lifestyle services. Additional responsibilities include providing impeccable customer service, clear communication, and managing reception-related tasks as needed. The role requires a proactive problem-solver with a passion for delivering extraordinary experiences.

Qualifications

• Experience in Concierge Services and Reservations, with the ability to organize and curate unique experiences
• Strong Customer Service and Communication skills to engage effectively with clients
• Fluency in Mandarin and English is required
• Ability to work both independently and collaboratively in a hybrid environment
• Previous experience in hospitality, travel, or customer-focused roles is an added advantage
• Strong problem-solving skills and a commitment to providing exceptional experiences