Legal Engineering Manager, Post-Sales — Singapore

harvey ai singapore pte. ltd.; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Harvey in Singapore is seeking an experienced Legal Engineering Manager to lead and grow the post-sales Legal Engineering team across APAC. You will direct a group of skilled lawyers-turned-engineers who embed Harvey into customers’ daily workflows and translate legal needs into practical product guidance.

You will partner with Customer Success, Sales, and Product to drive adoption, retention, and expansion, while developing talent, building trusted relationships with senior law firm and

Qualifications

• Qualified lawyer with 7+ years’ PQE in a law firm or in-house legal environment.
• Prior experience managing a team, with a track record of developing talent and driving performance.
• Deep familiarity with legal technology and AI tools, with the ability to develop platform expertise and translate it into practical guidance for customers.
• A strong understanding of legal workflows and how to help lawyers adopt new tools and ways of working.
• Strong commercial instincts and the ability to connect customer adoption and value with retention and expansion.
• The ability to build trusted relationships and engage credibly with senior stakeholders at law firms and in-house legal teams.
• Excellent communication and presentation skills, with experience delivering training, workshops, or other client-facing sessions.
• Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach.

Responsibilities

• Lead, coach, and develop a team of Legal Engineers, setting clear performance expectations and building a high-trust, high-performing team culture.
• Own the quality and consistency of post-sales legal engineering support, ensuring training, workshops, and workflow guidance are tailored to customers’ needs and delivered to a high standard.
• Partner closely with Customer Success and GTM leadership to prioritise the team’s work, develop customer adoption strategies, and support retention and expansion across strategic accounts.
• Build relationships with senior stakeholders at law firms and in-house legal teams, helping them identify opportunities to integrate Harvey into their teams’ day-to-day work.
• Guide the team in identifying, developing, and validating legal use cases that deliver meaningful value for customers.
• Lead customer workshops and training sessions, demonstrating how Harvey can support specific practice areas and legal workflows.
• Help customers establish internal champions and build the knowledge and confidence to sustain adoption across their organisations.
• Act as the voice of the customer, translating legal workflow needs and customer feedback into actionable insights for Product, Marketing, and the broader GTM team.
• Travel from time to time to customer locations and company offices.

Skills

People management

Legal technology

AI tools

Stakeholder engagement

Job description

Harvey in Singapore is seeking an experienced Legal Engineering Manager to lead and grow the post-sales Legal Engineering team across APAC. You will direct a group of skilled lawyers-turned-engineers who embed Harvey into customers’ daily workflows and translate legal needs into practical product guidance.

You will partner with Customer Success, Sales, and Product to drive adoption, retention, and expansion, while developing talent, building trusted relationships with senior law firm and