Learning Centre Enrolment & Operations Lead

WECRUIT PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

WECRUIT PTE. LTD. is seeking a Customer Service Officer to support enrolment, sales, administrative and operational functions at our learning centre in Singapore. You will deliver friendly, professional service and ensure smooth day-to-day operations.

You will drive student enrolment by handling enquiries, processing payments, maintaining records, and coordinating centre activities. The role emphasizes customer satisfaction and accurate administration.

Qualifications

• Experience in customer service.
• Ability to handle enquiries, feedback, and complaints professionally.

Responsibilities

• Drive student enrolment by promoting courses and converting customer enquiries into registrations.
• Conduct daily prospecting and support centre marketing initiatives.
• Manage cashiering functions, including payment processing, banking, and accounts follow-up.
• Provide professional customer service by handling enquiries, feedback, and complaint resolution.
• Maintain accurate student records, reports, and operational documentation.
• Coordinate daily centre operations, ensuring facilities, classrooms, and equipment are well maintained.
• Monitor inventory and manage the sale of educational materials.
• Support school events, surveys, promotional activities, and administrative functions.

Job description

WECRUIT PTE. LTD. is seeking a Customer Service Officer to support enrolment, sales, administrative and operational functions at our learning centre in Singapore. You will deliver friendly, professional service and ensure smooth day-to-day operations.

You will drive student enrolment by handling enquiries, processing payments, maintaining records, and coordinating centre activities. The role emphasizes customer satisfaction and accurate administration.