Lead Technical Program Manager - Payments Technology

JPMorgan Chase & Co.; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

JPMorgan Chase & Co. in Singapore seeks a Lead Technical Program Manager to guide complex technology initiatives within Corporate and Investment Banking, Payments. You will drive delivery, align with business goals, and lead high-performing teams while managing budgets and risks.

You will champion Agile practices, apply AI-enabled planning tools, and collaborate with engineering, product, and business stake-holders to define scope and ensure on-time outcomes.

Qualifications

• 5+ years of experience in technical program management leading complex technology projects in a large organization.
• Bachelor's degree in Computer Science, Engineering, Business Analytics or equivalent domains.
• Experience using enterprise-authorized AI capabilities to support program management workflows with strong validation habits.

Responsibilities

• Develop and execute comprehensive project plans for technology solutions.
• Identify and mitigate risks; implement contingency plans.
• Collaborate with engineering, product, and business stakeholders to define program scope and deliverables.
• Apply data-driven optimization to enhance efficiency and effectiveness.
• Champion agile delivery practices and continuous improvement.
• Promote AI-assisted program governance and reporting with human oversight.

Skills

Leadership

Stakeholder management

Agile delivery

Analytical reasoning

Risk management

Resource & budget management

Adaptability

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

AI capabilities tooling

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in the Corporate and Investment Banking, Payments Team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Bachelor's degree in Computer Science, Engineering, Business Analytics or equivalent domains
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Preferred qualifications, capabilities, and skills

• Prior knowledge of ISO 20022 payments standards will be an advantage