Lead Solutions Engineer - Mid Market, Singapore

Salesforce.com; Singapore; On-site; SGD 110,000 - 160,000; Full time

Job summary

Salesforce, Inc. in Singapore is seeking a Senior Account Solution Engineer to lead the solution throughout the sales cycle and deliver thought leadership to strategic customers in the Singapore market.

You will build trusted advisor relationships, translate business objectives into actionable recommendations, and guide the full solution cycle with cross-functional teams to drive customer success.

Qualifications

• BS in Computer Science, Software Engineering, MIS or equivalent work experience.
• Solution or enterprise architecture experience.
• Broad understanding of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
• Business case/value engineering experience to drive compelling points of view.
• Knowledge of related applications, relational database and web technology.
• Solid oral, written, presentation and interpersonal communication skills.
• Ability to translate these needs into a compelling vision and roadmap for our customers.

Responsibilities

• Manage organisations across industries to understand challenges and goals via discovery sessions/workshops.
• Work with current and prospective customers as a trusted advisor to understand their challenges and goals.
• Build trusted relationships with senior executives and key decision makers across Business and Technology.
• Articulate Salesforce benefits to a wide range of stakeholders from staff to C-level executives.
• Develop and deliver innovative custom solutions addressing business issues and needs.
• Coordinate and lead the full solution cycle with cross-functional resources.
• Industry experience to develop a point of view based on Salesforce solutions.
• Display initiative and deliver high-quality results meeting expectations for customers.

Skills

Solution architecture

Cloud computing

Business case engineering

Relational DB & web tech

Communication skills

Team collaboration

Vision & roadmap translation

Education

B.S. Computer Science or equivalent

Job description

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The experience

The Senior Account Solution Engineer is responsible for leading the solution throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience with our strategic customers in the Singapore market.

The Senior Account Solution Engineer is an experienced person who works alongside their colleagues, participates in building our team culture and supports their aligned sales team to create solutions for prospects and customers.

To accomplish this, the Senior Account Solution Engineer must have a strong desire to set the vision translating business objectives into enticing and actionable recommendations. The Senior Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.

What You’ll Actually Be Doing..

Responsibilities:

• Manage organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops.
• Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
• Build trusted relationship with senior executives and key decision makers across Business and Technology
• To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives.
• To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value.
• Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources.
• Industry experience, incorporating and developing a point of view based on Salesforce’s solutions.
• Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
• Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.

You’re Our Person If...,Skills/Experience Required:

• B.S. Computer Science, Software Engineering, MIS or equivalent work experience
• Solution or enterprise architecture experience
• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solution
• Business case/value engineering experience to drive compelling points of view
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills
• Ability to work as part of a team to solve technical problems in a varied environment
• Translate these needs into a compelling vision and roadmap for our customers

Even Better If...

• Translating/Presenting/Understanding the unique business requirements of customers within multiple industries
• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role
• Proven time management skills in a dynamic team environment.
• Inquisitive, practical and passionate about technology and sharing knowledge

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.