Lead Officer, HR & Admin Shared Services

Sentosa Development Corporation; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Sentosa Development Corporation is seeking an Administration Support role to provide end-to-end HR operations and shared services support in Singapore. The role covers internship and scholarship administration, casual employee lifecycle management, work pass processing, and travel coordination.

You will ensure policy compliance, accurate records, and timely stakeholder support. This 2-year contract also involves reception duties and ad hoc projects as required.

Qualifications

• Diploma in Business Administration, HR, or related field.
• 1–3 years of relevant administrative or HR support experience.
• Familiarity with HR processes and employment regulations is an advantage.
• Strong organisational skills with attention to detail.
• Proficient in Microsoft Office applications.

Responsibilities

• Coordinate end-to-end internship processes including onboarding and offboarding.
• Manage travel arrangements and liaise with travel vendors.
• Administer onboarding and offboarding for casual employees and maintain records.
• Support work pass applications, renewals, and cancellation processes in line with regulations.
• Handle reception duties and assist with other ad hoc administrative tasks.

Skills

Organisational skills

Communication

Multitasking

Microsoft Office

Education

Diploma in Business Administration / HR

Tools

Microsoft Office

Job description

What the role is

The incumbent provides end-to-end support across HR operations and administrative shared services, including internship and scholarship administration, casual employee lifecycle management, work pass processing, and travel coordination. The role ensures efficient service delivery, compliance with relevant policies and regulations, and timely support to stakeholders.

What you will be working on

Key Responsibilities

1. Internship & Scholarship Administration

• Coordinate end-to-end internship processes, including onboarding and offboarding
• Liaise with educational institutions and internal departments on internship placements
• Administer and facilitates scholarship programmes (e.g. ITE), including application coordination, tracking, and renewals
• Maintain accurate records, documentation, and reports for internships and scholarships
• Support engagement initiatives to ensure a positive experience for interns and scholarship recipients

2. Air Travel Booking Arrangements

• Manage business travel related policies and forms
• Appoint & liaise with travel agencies/vendors/travel insurers for business travel reservations and changes
• Liaise with travellers to ensure compliance with business travel policies and cost guidelines
• Track and maintain travel records for reporting and audit purposes

3. HRE Casual Employee Lifecycle Management

• Administer onboarding and offboarding processes for casual employees
• Maintain accurate employee records and ensure timely system updates
• Coordinate contract issuance, extensions, and cessation processes
• Serve as a point of contact for queries related to casual employment matters

4. Work Pass Application

• Support application, renewal, and cancellation of work passes in compliance with regulations
• Liaise with relevant authorities and employees to ensure completeness of documentation
• Track application status and ensure timely follow-ups
• Maintain proper documentation and records for audit and compliance purposes

5. Other Duties

• Man reception and cover reception duties when required
• Undertake other adhoc administrative duties or special projects as assigned by the supervisor.

What we are looking for

Requirements

• Diploma in Business Administration, Human Resources, or related field
• Minimum 1-3 years of relevant administrative or HR support experience
• Familiarity with HR processes and employment regulations is an advantage
• Strong organisational skills with attention to detail
• Ability to manage multiple tasks and meet deadlines
• Good communication and interpersonal skills
• Proficient in Microsoft Office applications
• Open to fresh Polytechnic graduates; candidates with relevant experience will have an added advantage

This is a 2-year contract with the possibility of renewal.

We regret that only shortlisted candidates will be notified.

About Sentosa Development Corporation

Sentosa Development Corporation (SDC) was established on 1 September 1972 as a Statutory Board under the Ministry of Trade and Industry. Its charter since inception has been to oversee the development, management and promotion of the Sentosa Island as a resort destination for locals and tourists. Under the care of SDC, the island went through a makeover to become a premier getaway with multi-faceted appeal. From business conventions to beach parties, Sentosa caters to an extensive range of needs and interests. SDC has evolved and grown over the years. It currently oversees the following business and commercial units - Sentosa Leisure Management Pte Ltd, Sentosa Golf Club, Sentosa Cove Resort Management Pte Ltd and Mount Faber Leisure Group.