Lead Food Service Store Manager | People & Ops

MARTINO AGENCY; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

MARTINO AGENCY is seeking an experienced Food Service Manager in Singapore. The role involves ensuring meals are properly portioned, presented, and served, while resolving customer complaints and expediting service during peak hours.

You will recruit, train, and lead food service staff, manage scheduling, payroll, and records, and ensure compliance with health and safety regulations. Strong leadership and customer service skills are essential.

Qualifications

• Store manager or related role experience is required.
• Ability to train and manage food service staff.
• Strong organizational and problem-solving abilities.

Responsibilities

• Recruiting, training, and managing food service employees.
• Scheduling employee work hours to ensure shifts are covered.
• Completing payroll and maintaining employment records.
• Ensuring customers are served quality food in a timely manner.
• Regularly inspecting all work areas for health and safety compliance.
• Taking inventory of food supplies and ordering as needed.
• Accurate tallying of cash and charge slips.
• Reviewing sales records to determine most profitable menu items.
• Arranging cleaning and maintenance services including trash removal and pest control.
• Switching off lights and arming the alarm at close.

Skills

Organizational skills

Problem-solving

Leadership

Management

Communication

Customer service

Attention to detail

Job description

MARTINO AGENCY is seeking an experienced Food Service Manager in Singapore. The role involves ensuring meals are properly portioned, presented, and served, while resolving customer complaints and expediting service during peak hours.

You will recruit, train, and lead food service staff, manage scheduling, payroll, and records, and ensure compliance with health and safety regulations. Strong leadership and customer service skills are essential.