Lead Centre Manager

ALLIED SEARCH PTE. LTD.; Singapore; On-site; SGD 78,120 - 122,760; Full time

Benefits offered by this job

Competitive remuneration package

5 days, office hours

Close proximity to public transport

Job summary

ALLIED SEARCH PTE. LTD. is seeking a Lead Centre Manager in Singapore to oversee Active Ageing Centres, ensuring smooth service delivery for seniors. You will lead and support AAC Supervisors and help recruit and train staff to uphold high service standards.

You will ensure SOPs and contingency plans are followed, manage incidents, audits and feedback, and report centre statistics to management and authorities. This role emphasizes partnerships with community stakeholders and donors.

Qualifications

• Diploma or Degree in Social Work, Gerontology, Nursing, Allied Health or a related healthcare field.

Responsibilities

• Oversee operations and performance of Active Ageing Centres ensuring smooth service delivery for seniors.
• Lead and support AAC Supervisors, fostering a positive team culture.
• Assist in staff recruitment and training, collaborate with supervisors to ensure consistent service standards.
• Ensure compliance with SOPs, contingency plans, and policies.
• Manage incidents, audits, public inquiries, and feedback.
• Monitor and report centre statistics to management and authorities. Coordinate facility maintenance, procurement, and vendor management.
• Plan manpower deployment for optimal coverage across centres.
• Oversee daily community care operations, guide the team in care management, budgeting, procurement, supplier and volunteer management, and review care performance and financial sustainability in line with community engagement goals.
• Promote the Asset-Based Community Development approach to recruit and activate residents as community champions.
• Manage volunteer recruitment, training, and database.
• Strengthen relationships with community partners, volunteers, and donors to support AAC objectives.
• Build partnerships with healthcare and community stakeholders for seamless service referrals and integrated care.
• Represent the organization at platforms like ICCS for collaborative planning.
• Coordinate cross-centre initiatives to align with organizational goals and community strategies.

Skills

Leadership

Staff training

Recruitment

Compliance

Education

Diploma or Degree in Social Work / Gerontology / Nursing / Allied Health

Job description

• Competitive Remuneration Package
• 5 Days, Office Hours
• Close Proximity to Public Transport

As a Lead Centre Manager, you will be responsible for the following duties:

• Oversee operations and performance of Active Ageing Centres ensuring smooth service delivery for seniors.
• Lead and support AAC Supervisors, fostering a positive team culture.
• Assist in staff recruitment and training, collaborate with supervisors to ensure consistent service standards.
• Ensure compliance with SOPs, contingency plans, and policies.
• Manage incidents, audits, public inquiries, and feedback.
• Monitor and report centre statistics to management and authorities. Coordinate facility maintenance, procurement, and vendor management.
• Plan manpower deployment for optimal coverage across centres.
• Oversee daily community care operations, guide the team in care management, budgeting, procurement, supplier and volunteer management, and review care performance and financial sustainability in line with community engagement goals.
• Promote the Asset-Based Community Development approach to recruit and activate residents as community champions.
• Manage volunteer recruitment, training, and database.
• Strengthen relationships with community partners, volunteers, and donors to support AAC objectives.
• Build partnerships with healthcare and community stakeholders for seamless service referrals and integrated care.
• Represent the organization at platforms like ICCS for collaborative planning.
• Coordinate cross-centre initiatives to align with organizational goals and community strategies.

Requirements:

• Possess Diploma or Degree in Social Work, Gerontology, Nursing, Allied Health or a related healthcare field.

We regret to inform that only shortlisted candidates will be notified.