Laundry Supervisor

Yellow Ribbon; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Yellow Ribbon in Singapore seeks a hands-on Laundry Supervisor to lead the laundry department, coordinating shifts, overseeing equipment, and ensuring safety and quality standards in a busy hotel or commercial facility.

You will manage inventory, staff training, and process improvements, resolve bottlenecks, and maintain performance through daily briefings and robust PPE adherence. Strong communication and team leadership are essential for success in this role.

Qualifications

• 2–4 years experience in a commercial or hotel laundry facility.
• At least 1 year in a team lead or supervisory role.
• High school diploma or equivalent; a tertiary degree in hospitality, tourism or business management is advantageous.
• Strong leadership, safety, and communication skills.

Responsibilities

• Coordinate shift schedules across washing, drying, ironing and folding stations.
• Prioritise workflow to ensure timely deliveries (guest garments, fast-turnaround linen).
• Monitor equipment setup and operation of industrial washing machines, dryers and presses.
• Track linen inventory and participate in monthly stock counts.
• Lead staff training, enforce PPE use, and conduct daily briefings and performance reviews.
• Resolve bottlenecks and guest or customer complaints while maintaining quality standards.

Skills

Leadership

Staff Training

Quality Control

Safety Compliance

Communication

Inventory Management

Workflow Management

Education

High school diploma or equivalent

Hospitality, tourism or business management degree (advantageous)

Tools

Industrial washing machines

Chemical dosing systems

Troubleshooting equipment

Job description

Job Summary

The Laundry Supervisor provides leadership and logistical oversight to the laundry department. This role coordinates shift schedules, tracks linen inventory, ensures proper machinery operation, and enforces safety and environmental compliance. The supervisor acts as a hands‑on leader, maintaining quality control and resolving production bottlenecks or customer complaints.

1. Daily Operations & Workflow Management

• Coordinate Schedules: Assign specific tasks and distribute workloads across washing, drying, ironing, and folding stations.
• Prioritise Workflow: Determine the processing order (e.g., guest garments, fast‑turnaround linen) to ensure timely deliveries.
• Equipment Oversight: Monitor industrial washing machines, dryers, steam presses, and extractors to ensure correct setup and operation.
• Logistics Coordination: Supervise the loading of delivery carts and coordinate with housekeeping or external departments to maintain a steady supply of fresh linen.
  

2. Quality Control & Inventory Management

• Inspect Finished Goods: Review items for proper stain removal, crisp ironing, and structural damage (tears, loose threads) before distribution.
• Stock Tracking: Take part in monthly inventory counts and track the daily consumption of laundry detergents, chemicals, and bleaches.
• Fabric Care Guidance: Apply technical knowledge of fabric types (e.g., cotton, polyester, delicates) to prevent discoloration or shrinking.

3. Team Leadership & Safety Compliance

• Staff Training: Onboard new hires regarding equipment operation, textile handling, chemical dilution safety, and safe lifting techniques.
• Enforce Safety Standards: Ensure staff consistently use personal protective equipment (PPE) and handle hazardous chemical agents correctly.
• Performance Tracking: Conduct daily briefings, monitor attendance, and assist management with staff performance reviews

Experience: 2 to 4 years of experience in a commercial or hotel laundry facility, with at least 1 year in a team lead or supervisory capacity.

Education: High school diploma or equivalent; a tertiary degree in hospitality, tourism, or business management is highly advantageous.

Technical Skills: Deep familiarity with industrial‑grade washing machines, chemical dosing systems, and troubleshooting minor equipment errors.

Physical Stamina: Ability to work extended periods standing, walking, and lifting heavy laundry bags in a fast‑paced, high‑temperature environment.

Communication Skills: Strong verbal and written communication skills to effectively handle guest inquiries or address staff issues.