Key Account Manager

craft creative pte. ltd.; Singapore; On-site; SGD 42,000 - 100,000; Full time

Benefits offered by this job

Uncapped commission

Warm leads provided

Measurable campaign impact

Training and support

Company trips

Job summary

Craft Creative Pte. Ltd. is seeking a Digital Account Manager to own and nurture client relationships across high-impact digital campaigns.

You will shape campaign direction, drive performance, and turn insights into action by coordinating with clients and internal teams. This role blends strategy with hands-on account management. If you are commercially driven, confident in client conversations, and eager to work with fast-moving brands, this is a strong opportunity to accelerate your career

Qualifications

• At least 3 years of experience in a digital marketing or agency environment.
• Strong account ownership and client management skills.
• Ability to manage multiple accounts and priorities in a fast-paced environment.
• Clear communication and confidence in handling client discussions.
• Ability to make decisions, take responsibility, and work collaboratively across teams.

Responsibilities

• Own and manage client accounts across digital marketing campaigns.
• Translate client objectives into clear campaign strategies and actionable briefs.
• Lead client communication, presentations, and strategy discussions.
• Work closely with performance, creative, and video teams to ensure strong campaign execution.
• Monitor campaign results and identify improvement opportunities.
• Manage timelines, deliverables, and campaign requirements across teams.
• Handle client expectations professionally and confidently.
• Support junior team members and help raise team standards.

Skills

Account ownership

Client management

Strategic thinking

Communication

Team collaboration

Job description

Join Craft Creative as a Digital Account Manager and take ownership of client relationships across high-impact digital marketing campaigns. You will work closely with clients and internal teams to shape campaign direction, drive performance, and turn insights into action.

This role is ideal for someone who enjoys both strategy and client management. If you are commercially driven, confident leading conversations, and excited by the chance to work with fast-moving brands, this is a strong opportunity to grow your career while earning beyond your base salary.

What You Will Be Responsible For

• Own and manage client accounts across digital marketing campaigns

• Translate client objectives into clear campaign strategies and actionable briefs

• Lead client communication, presentations, and strategy discussions

• Work closely with performance, creative, and video teams to ensure strong campaign execution

• Monitor campaign results and identify improvement opportunities

• Manage timelines, deliverables, and campaign requirements across teams

• Handle client expectations professionally and confidently

• Support junior team members and help raise team standards

What We Are Looking For

• At least 3 years of experience in a digital marketing or agency environment

• Strong account ownership and client management skills

• Ability to manage multiple accounts and priorities in a fast-paced environment

• Clear communication and confidence in handling client discussions

• Ability to make decisions, take responsibility, and work collaboratively across teams

Perks and Benefits

• Competitive base salary of SGD 4,000 + Uncapped sales commission

• Warm leads provided by the company

• Opportunity to work on real campaigns with measurable business impact

• Training and support to help you succeed

• Company trips and cross-team bonding opportunitie