Junior Technician

SZ & W (SOUTHEAST ASIA) PTE. LTD.; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

SZ & W (SOUTHEAST ASIA) PTE. LTD. is seeking a Junior Technician to support maintenance, repair, troubleshooting, and installation of kitchen appliances in Singapore. The role reports to the Service Manager and requires basic electrical knowledge and customer service experience.

You will work on-site with customers, perform preventive maintenance, and help manage parts and tools. English and Mandarin bilingualism is required. A NITEC/certificate/diploma is preferred.

Qualifications

• Minimum NITEC/Certificate/Diploma in Electrical Engineering or related discipline.
• 1–2 years of electrical/technical maintenance knowledge preferred.
• Professional, polite, and good customer service skills.
• Class 3 driver's license beneficial.

Responsibilities

• Conduct on-site troubleshooting and repair of kitchen appliances.
• Install and assemble ovens, range hoods, and other appliances.
• Perform regular maintenance and preventive inspections.
• Maintain service records and assist with large installations.

Skills

Customer service

Bilingual English Mandarin

Willingness to learn

Physical fitness

Education

NITEC/Certificate/Diploma in Electrical Engineering or related

Job description

We are looking for a Junior Technician to join our company that will be trained in the maintenance, repair, troubleshooting, and installation of kitchen appliances. The candidate should have a basic technical background, customer service experience, and willingness to learn. This position reports directly to the Service Manager.

Key Responsibilities

A) Technical & Repair Work:

• Conduct on-site troubleshooting and repair of kitchen appliances effectively.
• Install and assemble kitchen appliances like ovens, range hoods, and others.
• Perform regular maintenance and preventative inspection to reduce breakdowns.
• Support testing and quality inspection of installed or fixed appliances.

B) Customer Service & On-Site Interaction:

• Coordinate with customers on-site, ensuring excellent service and clear communication.
• Provide basic user guide on appliance use and maintenance to customers on-site.
• Address customer complaints and inquiries professionally and in a timely manner.

C) Inventory & Equipment Management:

• Assist in managing spare parts inventory and tracking used and unused parts. monitor used parts.
• Keep tools up to date and well organized, so they are in good working order.

D) Administrative & Team Support:

• Make sure service records and job reports are accurate and up to date after each visit.
• Assist with team members on complex repairs or large installations.

Job Requirements

• Minimum NITEC/Certificate/Diploma in Electrical Engineering, Electrical Technology, Facility Technology or related discipline.
• Relevant 1-2 years or basic knowledge of electrical and technical systems, maintenance and repairing is preferred.
• Professional, polite, and good customer service skills.
• Bilingual in English and Mandarin.
• Having a Class 3 driver's license is beneficial.
• Strong ability to learn technical skills.
• Physically fit to handle lifting and moving equipment.

Please note that only shortlisted candidates will be notified. We appreciate your interest. Thank you.