Junior Sommelier

GRANMIL HOLDINGS PTE LTD; Singapore; Presencial; SGD 32.000 - 48.000; Jornada completa

Descripción de la vacante

Marriott International is seeking a wine service professional to issue and serve wine, answer guest questions about wines, and maintain the wine list and MICROS system. You will pair wines with menu items, attend tastings, and build relationships with vendors.

The role includes inventory control, staff training, and adherence to safety and company policies while delivering courteous, professional service.

Formación

• Experience in wine service and knowledge of origin, vintage, and style.
• Strong guest-service orientation and communication skills.
• Ability to follow policies and safety procedures.

Responsabilidades

• Issue, open, and serve wine/champagne bottles.
• Answer guest questions about origin, vintage, and style of wines.
• Update wine list and MICROS system.
• Pair and suggest wines that complement the menu.
• Attend wine tastings and develop vendor relationships.
• Create and update wine lists; design promotions.
• Monitor and replenish wine cellar inventory and equipment.
• Train staff including servers and bartenders on wine service.
• Follow all laws and company policies; maintain spill sheets and assets.
• Welcome guests and provide professional service with clear language.

Conocimientos

Wine knowledge

Guest service

Communication

Teamwork

Educación

Technical, Trade, or Vocational School Degree

Descripción del empleo

POSITION SUMMARY

Issue, open, and serve wine/champagne bottles. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Update and maintain wine list and MICROS system. Pair and suggest wines that will best complement menu items. Attend wine tastings and develop relationships with vendors. Request new wines and products. Create and update wine lists. Design and implement wine promotions and incentive programs. Monitor and replenish inventory of wine cellar, equipment, and glassware. Train and educate server and bartender staff. Conduct vintage and BIN number checks. Conduct staff wine tastings. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Follow all state and local laws for serving alcohol responsibly. Maintain accurate spill sheet. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: Technical, Trade, or Vocational School Degree
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.